Mountain View Mediation Program

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Celebrating 50 Years of Conflict Resolution!

Resolve Conflicts Peacefully — Free, Confidential Mediation Services

For 50 years, the Mountain View Mediation Program has helped community members resolve disputes quickly, confidentially, and at no cost. Our trained mediators have supported thousands of people in finding peaceful solutions—with over 80% of cases successfully resolved.

How Mediation Works

Mediators are neutral third parties who facilitate open, respectful communication to help individuals or groups resolve their conflicts. They do not offer legal advice or make decisions; instead, they guide participants toward mutually acceptable agreements.

Common Mediation Topics Include:

Tenant–Landlord Disputes: Security deposits, rent repayment, lease terminations, and repairs
Neighbor Conflicts: Noise, barking dogs, property concerns
Consumer Disputes: Problems with services, merchants, or purchases
Workplace Issues: Contract disputes, unpaid wages, communication breakdowns
Roommate Conflicts: Moving out, shared expenses, daily responsibilities

Get Started Today

The Mountain View Mediation Program is administered by Project Sentinel, a local nonprofit organization. A case manager will speak with you confidentially to understand your concerns, offer guidance, and explore whether mediation is the right option for your situation.

Contact us to learn more:

Project Sentinel: 650-960-0495 | mediate4mv@housing.org
Rent Stabilization Division: 650-903-6136 | mvrent@mountainview.gov

Learn More from the Community

Current co-chair of the Mountain View Mediation Program, recently spoke with a local neighborhood newsletter about the program’s impact and history. Her interview highlights how mediation supports a stronger, more connected community.

Mountain View Mediation Program Brochures

MVMP Brochure (English)

MVMP Brochure (Spanish)

MVMP Brochure (Chinese)

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