Mountain View, CA
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Celebrating 50 Years of Conflict Resolution!
Resolve Conflicts Peacefully — Free, Confidential Mediation Services
For 50 years, the Mountain View Mediation Program has helped community members resolve disputes quickly, confidentially, and at no cost. Our trained mediators have supported thousands of people in finding peaceful solutions—with over 80% of cases successfully resolved.
2026 Mediator Applications Open Now!
The City of Mountain View is now accepting applications for volunteer mediators to join the program. Volunteers will help resolve a range of disputes, including tenant-landlord issues, neighborhood conflicts, consumer concerns, workplace disagreements, and personal disputes.
Do you want to make a positive difference in our community? Join our volunteer mediators who play a key role in fostering peaceful resolutions for residents and businesses alike. If you're interested in giving back to the community, apply today! Applications are due March 30, 2026.
2026 Mountain View Mediation Program Application (Fillable PDF)
2026 Mountain View Mediation Program Renewal Application (Fillable PDF)
How Mediation Works
Mediators are neutral third parties who facilitate open, respectful communication to help individuals or groups resolve their conflicts. They do not offer legal advice or make decisions; instead, they guide participants toward mutually acceptable agreements.
Common Mediation Topics Include:
- Tenant–Landlord Disputes: Security deposits, rent repayment, lease terminations, and repairs
- Neighbor Conflicts: Noise, barking dogs, property concerns
- Consumer Disputes: Problems with services, merchants, or purchases
- Workplace Issues: Contract disputes, unpaid wages, communication breakdowns
- Roommate Conflicts: Moving out, shared expenses, daily responsibilities
Get Started Today
The Mountain View Mediation Program is administered by Project Sentinel, a local nonprofit organization. A case manager will speak with you confidentially to understand your concerns, offer guidance, and explore whether mediation is the right option for your situation.
Contact us to learn more:
Project Sentinel: 650-960-0495 | mediate4mv@housing.org
Rent Stabilization Division: 650-903-6136 | mvrent@mountainview.gov
Learn More from the Community
Current co-chair of the Mountain View Mediation Program, recently spoke with a local neighborhood newsletter about the program’s impact and history. Her interview highlights how mediation supports a stronger, more connected community.
Mountain View Mediation Program Brochures
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