Mountain View, CA
Home MenuOur City » Departments » City Manager's Office
Executive Team
Arn has over 19 years of local government experience with extensive experience in municipal finance, including detailed knowledge of public pension and actuarial topics. Arn is a former ICMA Local Government Management Fellow (LGMF) and currently an ICMA Credentialed Manager (ICMA-CM).
Experience: Assistant City Manager (2023-Present); Assistant Town Manager, Town of Los Gatos (2017-2023); Chief Investment Officer, City of San Jose (2014-2017); Assistant Director of Finance, City of San Jose (2011-2014).
Education: Master's degree in Public Administration, New Mexico State University; Bachelor’s degree in Business Administration, Adelphi University.
Audrey’s areas of focus are community programs and engagement. She oversees the Community Services, Housing and Library departments and the City Manager’s Office, including the Communications and Outreach, Sustainability and Human Services divisions. Audrey has a strong background in team leadership, strategic planning, community engagement, organizational development, and policy analysis. She is also a long-time Mountain View resident.
Experience: Assistant City Manager (2016-Present); Assistant City Manager and Finance Director, City of Redwood City (2013-2016); Senior Advisor and Project Leader, County of San Mateo (2008-2013); Assistant City Manager and Administrative Services Director, City of Menlo Park (2001-2008); Assistant to the City Manager, City of Palo Alto (1997-2001)
Education: Master's degree in Business Administration, Stanford University Graduate School of Business; Bachelor’s degree in Economics and Political Science, Duke University.
Kimberly has over 20 years of diverse local government experience in progressively responsible management roles. As the Deputy City Manager, she currently leads the City Manager’s Office administrative functions serving as the Assistant Director, oversees the Human Services Division, and leads special projects and initiatives.
Experience: Deputy City Manager (2023-Present); Assistant to the City Manager (2007-2023); Senior Management Analyst III and Management Analyst II (2001-2007); and Management Analyst (2000 -2001).
Education: Master's degree in Public Administration from California State University, Fullerton; a Master's degree in International Relations from the University of Southern California; and a Bachelor's degree in Political Science from the University of California, Irvine. She is also a graduate of the Stanford Local Governance Summer Institute.
Jennifer has over 25 years of municipal government experience in south Bay Area. Her expertise lies in project delivery, both land development and capital projects, including very large projects and multi-decade programs. Jennifer is known for her collaborative style and ability to problem solve. She is a registered civil engineer in the state of California.
Experience: Public Works Director, City of Mountain View, since 2024; Assistant Director of Public Works/City Engineer, City of Sunnyvale (2017 – 2024); Assistant City Engineer, City of Sunnyvale (2015 – 2017); Senior Engineer, City of Sunnyvale (2012 – 2015); Senior Engineer, City of Menlo Park, (2007 – 2012); City of San José, various positions (1996 – 2003).
Education: Bachelor’s degree in Civil Engineering, San José State University
Chief Canfield has dedicated almost 25 years of service to the Mountain View Police Department. Throughout his tenure, he has exhibited exceptional leadership by overseeing every division within the organization. Notably, he has served as the head of both the Crisis Negotiations Team and the SWAT team, prioritizing the use of deliberate and peaceful strategies to resolve crises.
Chief Canfield possesses a diverse skill set, with a strong background in operations, administration, and investigations. He is deeply committed to fostering community engagement, delivering excellent service, and ensuring the continued impactful work of the MVPD.
Experience: Police Chief (June 2023-Present): Police Captain (2020-2023); Police Lieutenant (2014-2020); Police Sergeant (2011-2014); Police Officer (1999-2011).
Education/Awards: Bachelor of Science, Criminal Justice Administration - Summa Cum Laude, Columbia Southern University; Certificate, Sr. Executives in State and Local Government, Harvard University; Police Officers Standards of Training Management Certificate; Foundation for Executive Leadership in Policing, California Police Chiefs Association; Crisis Negotiations Commanders Course; CATO-Tactical Commander Course; Force Science Institute Certification; MVPD Meritorious Unit Citation; MVPD Distinguished Service Medal; Mothers Against Drunk Drivers Hero Award.
Chief Jones has been in the fire service for 33 years. He is a certified Chief Officer and Executive Chief Officer under the State of California Fire Marshal's Office, a designated Chief Fire Officer through the Center of Public Safety Excellence, and he continues to maintain his paramedic license. Chief Jones also serves as one of the incident commanders and the team manager of the South Bay Incident Management Team, a type 3 incident management team tasked with managing large-scale incidents and disasters in the Bay Area, a role he has held since 2017.
Experience: Fire Chief (2025-Present); Deputy Fire Chief (2016-2025); Battalion Chief (2014-2016); Fire Captain (2003-2014); Fire Engineer/Driver Operator (2002-2003); Firefighter (1993-2002).
Education: Master’s degree in Leadership and Emergency Management. Bachelor’s degree in Fire Management. Associate's degree in Fire Technology. Certified Chief Officer, Certified Chief Executive Officer, Designated Chief Fire Officer, State Fire Marshal Fire Instructor, Certified Urban Search and Rescue Technician, Certified Incident Safety Officer, qualified Strike Team and Task Force Leader, Certified Hazardous Materials Incident Commander, and numerous classes and certifications in Leadership, Incident Command, Wildland Firefighting, and All-Hazards Incident Management.
Christian has over 20 years of local government experience in planning and small business assistance in Northern and Southern California. He has led numerous public engagement processes and complex planning activities, including a comprehensive General Plan Update and Local Coastal Land Use Plan (LCLUP) Update, Specific Plan preparation and adoption, and Housing Element Updates.
Education: Master’s degree in Public Administration, University of Colorado, Denver; Bachelor’s degree with high honors in Urban & Regional Planning, Michigan State University. Christian is also a certified planner through the American Planning Association’s American Institute of Certified Planners.
Wayne has over 15 years of experience in the public sector working on complex affordable housing developments, policies, and strategies. Wayne collaborates with internal and external colleagues to identify and advance innovative approaches to address a wide range of housing needs. He is the City of Mountain View’s first Housing Director.
Experience: Housing Director (2023-Present); Assistant Community Development Director (2018-2023); Housing & Neighborhood Services Manager (2016-2018); Acting Division Manager, City of San José Housing Department (2015-2016); Senior Development Officer, City of San José Housing Department (2012-2015); Development Officer, City of San José Housing Department (2007-2012).
Education: Master's degree in Urban Planning, Harvard University; Master’s degree in Public Policy, University of California, Berkeley; Bachelor’s degree in History, University of California, San Diego.
Heather has 18 years of combined municipal service to cities and a special district. A Los Angeles native, Heather relocated to the Bay Area in April 2021 after she was appointed by the Mountain View City Council as the City Clerk.
Experience: City Clerk, City of Mountain View (2021-Present); City Clerk, City of Malibu (2016-2021); Deputy City Clerk, City of Malibu (2012-2016).
Education: Master Municipal Clerk, International Institute of Municipal Clerks.
With over 20 years of library experience, Tracy has led efforts to connect the community with resources, learning opportunities, and welcoming spaces for all. Tracy is passionate about lifelong learning, community engagement, and ensuring equitable access to information and technology. Under her leadership, the Library has remained a vibrant community hub that supports education, creativity, and connection.
Experience: Library Director (2018-Present); Interim Library Director, Sonoma County Library (2017-2018) and Central Library Manager (2015-2017); Library Manager, City of Tempe, AZ (2014-2015) and Librarian (2007-2014); Adjunct Faculty, Maricopa Community College District, AZ (2003-2009), Adjunct Faculty, Arizona State University (2004).
Education: Master of Library Science, Texas Woman’s University; Master of Arts in Anthropology, California State University at Chico; Bachelor of Arts in Geography, University of North Carolina at Greensboro.
Maxine has over 26 years of experience in local government, including managing human resources and other administrative functions in organizations across the Bay Area. She possesses a depth of knowledge in recruitment, staffing, benefits, and organizational development. Maxine currently serves on the League of California Cities - City Manager’s Diversity subcommittee.
Experience: Human Resources Director (2024-Present); Assistant City Administrator, City of Carmel-by-the-Sea (2017-2024); Human Resources Director, City of Carmel-by-the-Sea (2016-2017); Organization Development & Training Manager, City of Fremont (2013 – 2016); Human Resources Analyst, Town of Los Gatos (2006-2013); Employment Specialist, City of Sunnyvale (2002-2006); Administrative Analyst, Town of Los Gatos (2001-2002); Accounting Technician II, City of Campbell (1999-2001); HR Clerk, City of Gilroy (1998-1999)
Education: Bachelor of Arts in Sociology, San José State University
With over 20 years of public service, Danielle is an experienced sustainability professional and local government leader. Danielle has a strong background in sustainability and resiliency, community engagement, budget and policy analysis and collaboration.
Experience: Chief Sustainability and Resiliency Officer (2022-Present); Assistant Director, San Mateo County Office of Sustainability (2015-2022); Principal Management Analyst for Budget and Finance, County of San Mateo (2013-2015); Management Analyst, County of San Mateo (2011-2013); Energy Upgrade Program Manager (2010-2013); Resource Conservation Specialist, County of San Mateo (2005-2010); US Peace Corps Volunteer, Malawi (2001-2003).
Education: Master’s degree in Business Administration, UC Berkeley Haas School of Business; Bachelor’s degree in Integrative Biology, UC Berkeley.
Jannie L. Quinn joined the Mountain View City Attorney’s Office in 1995. In 2010, the City Council appointed her as City Attorney. Jannie served as the City Attorney until her retirement in 2019.
Jannie returned in 2022 to serve as the Interim City Attorney while the City conducted a recruitment for a new City Attorney. She is currently serving as the Interim City Attorney for a second time.
Jannie received her J.D. from the University of San Diego. Jannie received a B.A. in Psychology from the University of California, San Diego.
John has been serving the City of Mountain View for more than 23 years. He started in the Recreation Division of the Community Services Department and has held a variety of positions over the years. John has a strong background in programming, park and facility design, and budgeting. He has been the Community Services Director since August 2019.
Experience: Community Services Director (2019-present); Assistant Community Services Director (2018-2019); Shoreline and Recreation Division Manager (April 2013-2018); Shoreline Park Section Manager (2011-2013); Recreation Supervisor at Shoreline Park (2009-2011); Recreation Supervisor of Youth Development Programs (2005-2009); Senior Recreation Coordinator (August 2001-2005); Recreation Coordinator (May 1999-August 2001).
Education: Bachelor of Science in Recreation and Leisure Studies from San José State University; Certified Parks and Recreation Professional through the National Recreation and Park Association.
Derek has over 23 years of accounting and finance experience, including extensive experience auditing California municipalities and leading the finance and administrative services departments of two Bay Area cities. Derek is currently the Chapter Chair of the Peninsula Chapter of the California Society of Municipal Finance Officers.
Experience: Finance and Administrative Services Director (2023-Present); Assistant Director of Administrative Services, City of Redwood City (2022-2023); Financial Services Manager, City of Redwood City (2016-2022); Audit Manager, Senior Accountant, and Staff Accountant, Moss, Levy & Hartzheim, LLP (2000-2016).
Education: Bachelor of Arts in Business Economics with an emphasis in Accounting, University of California at Santa Barbara.
Michael has more than 25 years of experience in municipal government technology leadership, helping organizations modernize operations, strengthen cybersecurity, improve service delivery, and leverage technology to achieve strategic goals. He collaborates with executive leadership, department directors, elected officials, and community stakeholders to develop innovative, secure, and resilient technology solutions that support excellent public services.
Experience: Chief Information Officer, City of Mountain View (2026 – Present), Chief Technology Officer, City of San Leandro (2022–2026); Interim Director of Information Technology, City of Berkeley (2021–2022); Assistant IT Director, Client & Innovation Services, City of Roseville (2010–2021); Program Manager, Senior Systems Analyst, GIS Analyst, City of Roseville (1999–2010).
Education: Certified Government Chief Information Officer (CGCIO), Rutgers University; Bachelor of Science, University of California, Santa Cruz.
A former news anchor/reporter at television stations across the country, Lenka has more than 15 years of experience in public sector communications. She is the City of Mountain View's first Chief Communications Officer.
Experience: Chief Communications Officer (2020-present); Director of Communications, City of Santa Clara, California (2018-2020); Chief Communications Officer, City of Bellevue, Washington (2016-2018); Assistant Director of Communications, City of San José, California (2011-2016); Communications and Media Relations Manager, City of Abilene, Texas (2007-2010).
Education: Master's degree with distinction in Communication Arts, New York Institute of Technology; Bachelor's degree in Telecommunications and Political Science, Indiana University; Certified Public Manager, Texas State University.
