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Update on Storm-related Power Outages in Mountain View

The City of Mountain View is aware that thousands of Mountain View residents remain without power one day after the Tuesday, March 14 winter storm brought strong winds and heavy rain to the Bay Area. As of noon Wednesday, March 15, there are 7,940 customers without power in Mountain View of nearly 100,000 customers. Per PG&E, at last word, there are over 69,000 customers without power in Santa Clara County.

The City has been in contact with PG&E representatives and urged them to get the power restored as quickly as possible for our community. PG&E told the City that they are actively working to restore services by replacing the broken power poles, broken power lines and transformers here in Mountain View. For power outage updates from PG&E, visit their Outage Center.

The City’s Emergency Operations Center was partially activated from 8 p.m. Monday, March 13 to 8 a.m. Wednesday morning, March 15. The City’s 9-1-1 Emergency Communication Center received 665 inbound and outbound calls over a 24-hour period, of which over 200 calls required a response by the Police and Fire departments. Calls for service included fires, fallen trees, utility wires down, traffic collisions, and smoke alarms. Before 2:30 Tuesday afternoon, the City had received reports of 33 downed trees.

To provide temporary emergency shelter during these winter storms, the American Red Cross in Santa Clara County has a shelter activated at the Seven Trees Community Center (3590 Cas Dr. in San Jose) to house individuals seeking emergency shelter. This emergency shelter is for all residents in our county who are affected by the storm.

Also on Wednesday, the Mountain View Public Library has been at capacity with residents who are experiencing power outages at home. The library hours are Monday-Thursday, 10 a.m.-9 p.m., Friday-Saturday, 10 a.m.-6 p.m., and Sunday, 1-5 p.m. Another option for residents without power at their residence is the Mountain View Community Center (201 S. Rengstorff Ave.), which is currently open and has additional space for recharging electronic devices and utilizing the Wi-Fi. The Community Center is open until 10 p.m. Wednesday, 8:30 a.m.-9:30 p.m. Thursday, March 16, and 8:30 a.m.-6:30 p.m. on Friday, March 17.