Last updated: 4/30/2020 at 10:54:29 AM
Sign up to get The Briefing, an 3x per week update on Mountain View-specific information related to COVID-19, sent to your email by texting MVCOVID to 22828 or click here
All individuals living in the State of California are currently ordered to stay home or at their place of residence, except for permitted work, local shopping or other permitted errands, or as otherwise authorized.
Visit for more information about the current stay home orders and restrictions.
Information about the open or closed status of businesses and activities based on county, as well as the current county risk level tier status, can be found on the California Blueprint for a Safer Economy page.
Under Santa Clara County Order issues on April 29, 2020 Outdoor businesses like landscaping and nurseries or gardening supplies can operate starting May 4 as long as they adhere to social distancing protocols.
The Social Distancing Protocol must be posted at or near the entrance of the relevant facility, and shall be easily viewable by the public and personnel. A copy of the Social Distancing Protocol must also be provided to each person performing work at the facility. All businesses subject to this paragraph shall implement the Social Distancing Protocol and provide evidence of its implementation to any authority enforcing this Order upon demand. The Social Distancing Protocol must explain how the business is achieving the following, as applicable:
The Mountain View Chamber of Commerce and the Downtown Business Association has been compiling a list of restaurants that are still open and businesses still operating while the stay-at-home order is in effect .
The restaurants are mostly operating on a To-Go or delivery only capacity. Consider calling ahead or going online before going out to any business.
Find the list at:
The Mountain View Chamber of Commerce and the Downtown Business Association has been compiling a list of restaurants that are still open and businesses still operating while the stay-at-home order is in effect .
The restaurants are mostly operating on a To-Go or delivery only capacity. Consider calling ahead or going online before going out to any business.
Find the list at:
Yes! Our folks at the Mountain View Senior Center are stil hard at work for our local residents and put the following list together:
https://www.mountainview.gov/civicax/filebank/blobdload.aspx?BlobID=32053
You can also visit their webiste for other senior resources at MountainView.gov/Seniors
The full list, including updates and messaging from the Parks Division is available at MountainView.gov/Parks .
(per Santa Clara County)
Yes, bike repair shops are treated as an essential business (the same as auto repair shops) because they are necessary to facilitate essential travel.
If they provide essential services as described in the Order, then yes they can and should continue providing those services. This would include non-profits operating food pantries, providing housing for homeless residents, and providing other critical services.
Service Providers carry out services or work in compliance with Social Distancing Requirements to the extent possible.
Yes. Santa Clara County is now reporting number of cases on their dashboard. Please keep in mind that protocols still need to maintained when out in public even if you are in a location that has less reported cases than another.
The most effective way to help everyone in the region is to stay at home unless it is absolutely necessary to go out.
Use the link below for more information on County testing.
We have been getting a lot of questions about who should get tested for COVID-19 and where testing is taking place near Mountain View. Santa Clara County Public Health Department has put together an extensive webpage with information at https://www.sccgov.org/sites/covid19/pages/covid19-testing.aspx. (中文, Español). We strongly encourage you to visit the County website for the latest and most detailed information on testing. Here are some highlights:
Who should get tested?
Priority is being given to people who have symptoms. The list of symptoms has been expanded to include: fever, tiredness, cough, and muscle or body aches, shortness of breath and complications from pneumonia. Symptoms may also include nausea with vomiting, diarrhea, chills, night sweats, sore throat, headaches, confusion, or loss of sense of taste or smell.
It is also recommended that people without symptoms who
have been in contact with someone who has tested positive
work in high-risk settings such as nursing and long term care, jails or shelters
work in hospitals, healthcare or other essential services
If there is testing capacity, the County now also recommends testing for:
People in professions that have frequent contact with the public (grocery stores, utility workers, food service workers, first responders, etc.)
All hospitalized patients and patients being admitted for elective surgeries
All residents of living facilities where people congregate (nursing homes, shelters, etc.)
All persons >60 years of age OR of any age with chronic medical conditions that increase the risk of severe COVID-19 illness.
How do I get tested?
If you have a health provider, call your regular doctor first and make an appointment to get tested.
If you do NOT have a health provider OR you do NOT have health insurance, call the Santa Clara Valley Medical Center, Valley Connection Line at 1-888-334-1000 and ask to speak to an advice nurse who can connect you to necessary testing and care.
Other testing options:
Project Baseline by Verily has an online screening tool and will match you with the closest facility: https://www.projectbaseline.com/study/covid-19/eligibility
OptumServe has opened new sites in San Jose and Gilroy. Tests are by appointment only. Appointments can be made by calling 1-888-634-1123 or visiting lhi.care/covidtesting.
What are the different tests?
There are two types of tests available.
Antibody tests (or serology tests) are used to determine if people have been exposed previously to COVID-19. A positive antibody test DOES NOT MEAN you are immune. It only means that your body has previously been exposed to the virus.
There are currently many over-the-counter tests being released commercially; HOWEVER, not many have been approved for accuracy or quality. Please consult a healthcare professional.
(from Santa Clara County)
One frequent question is whether someone who is asymptomatic should get tested since more community options are coming online. For now, the answer to that is emphatically no. Testing availability is still far more limited than we would like, so we need to keep tests available for those in need. Furthermore, a negative test for an asymptomatic person can cause a false sense of reassurance. That misplaced optimism could encourage a healthy person to become lax in their social distancing efforts, which is still the best tool we have to reduce transmission.
The Santa Clara County Public Health Department updates their information page frequently, but you will need to check back to get updates. The pages are also filled with a lot of useful information fo you and your family. We encourage you to take a look as a great source of information.
Updates are available at the SCCPHD Webpsge.
For about 80% of the population, this disease will be mild. While many persons in our community may get sick, the vast majority will recover. The best evidence currently available makes clear that risk of severe illness begins to increase at age 50 for those who contract COVID-19 and increases with age. The highest risk group are persons age 80 and over and persons with underlying medical problems.
Protect Yourself and Others
It is recommended that high risk individuals avoid mass gatherings where large amounts of people are within arm's length of one another. Practice these techniques at home, work and out in the community to protect yourself, your family and prevent spread to your neighbors.
Cover coughs and sneezes
| |
| Wash hands and surfaces often
|
![]() | Stay at home and cover your face if sick
|
YES! The Farmer's Market is considered an essential food source and will continue to operate during the County order.
We ask that you continue to do all that you can practice social distancing, covering coughs and sneezes with your sleeve and santizing your hands (and any goods) frequently.
No library card? No problem! Fill out our online application and you’ll get a temporary library card number to start accessing our digital resources right away. You can turn that temporary card into a regular card by visiting the Library once we’re open again.
More at:
Santa Clara County has also set up a navigation hotline. People who have questions about safety net benefits, EDD eligibility and application, or other coronavirus-related resources can call the hotline. Callers can leave a message in English, Español, or Tiếng Việt (with more languages to come) and a navigation manager will call them back within 24 hours. 408-809-2124
The Santa Clara County Office of Labor Standards Enforcement (OLSE) and the Fair Workplace Collaborative launched Santa Clara County CAN (COVID-19 Assistance Navigation) to assist workers impacted by COVID-19. People who have questions about safety net benefits, EDD eligibility and application, or other coronavirus-related resources can call the multilingual hotline at 408-809-2124. In addition, the OLSE Attorney Staffed Advice Line at 1-866-870-7725 is available to workers seeking legal guidance for a potential violation of their rights in the workplace. This line is also available to businesses seeking compliance information. For more information go to www.SantaClaraCountyCAN.org or www.SCCFairWorkplace.org
The deadline for filing California and federal tax returns has been extended. Taxpayers now have until July 15th to file and pay state and federal taxes. In addition, the California Franchise Tax Board and the Internal Revenue Service will waive interest and any late filing and payment penalties that would otherwise apply. The California Franchise Tax Board asks that taxpayers claiming the special COVID-19 relief write the name of the state of emergency (for example, COVID-19) in black ink at the top of the tax return to alert the Franchise Tax Board of the special extension period. If taxpayers are e-filing, they should follow the software instructions to enter disaster information.
Please visit the California Franchise Tax Board's website for more information about filing your state tax return and the Internal Revenue Service's website for more information about filing your federal tax return.
Please note that county property tax deadlines have not changed.
Effective immediately, anyone uninsured and eligible to enroll in health care coverage through Covered California can sign up through June 30th. All medically necessary screening and testing for COVID-19 are free of charge, and all health plans available through Medi-Cal and Covered California offer telehealth options. For more information, please visit: https://www.coveredca.com/newsroom/news-releases/2020/03/20/california-responds-to-covid-19-emergency-by-providing-path-to-coverage-for-millions-of-californians/
On March 19, the DMV announced that it would be canceling all behind-the-wheel drive tests for the next 30 days, suspend extend office hours and Saturday field office service, and require appointments for in-office visits. The DMV previously announced a 60-day grace period for expired licenses and registrations so that at-risk populations can avoid required visits. For more information and to learn what services are available online, please visit: https://www.dmv.ca.gov/portal/dmv
Insurance Commissioner Ricardo Lara issued a notice on March 18, 2020 requesting that all insurance companies provide their policyholders with at least a 60-day grace period to pay insurance premiums. Please call the Department of Insurance's Consumer Hotline at 1-800-927-4357 or visit: http://www.insurance.ca.gov/
(Thursday, May 19, 2020) The U.S. Small Business Association now has their Disaster assistance loans portal open for financial assistance and is taking applications. (Please note that due to high volume, the page may load slowly.)
Direct link to the Disaster Loan Assistance Information and Fact Sheets (in English and Spanish)
Service remains uninterrupted for Meals on Wheels, and constituents can call 2-1-1 for meal delivery.
2-1-1 can also help with shelter, counseling, employment assistance, quality childcare, senior services, and more.
2-1-1 is for general information, questions and resources. By phone, 24/7 M-F it is available in 10 language. By text, English and Spanish.
2-1-1 can also help with shelter, counseling, employment assistance, quality childcare, senior services, Meals on Wheels and more.
'Project Baseline', by Google sister company Verily, is hosting drive-thru testing at the Santa Clara County. You must fill out the forms online AND qualify with the associated medical questions. If you qualify, you will be given the nearest location to go for testing. More here: https://www.projectbaseline.com/study/covid-19/
You can also call your primary healthcare provider and schedule an appointment. You must call or contact (if you have an app) BEFORE going to the hospital. You will be asked at many medical facilities if you have an appointment before being allowed to enter.
City Resources
On April 1, the City of Mountain View will be launching a donation portal, #TogetherMV, for people to donate funds to help small businesses.
Business owners who want to apply for funds can email SmBizCOVID19Help@mountainview.gov to get on an interest list. Interest list members will be notified when the application process is opened and what they will need to apply.
Regional, County, State and Federal
We have also compiled a list of resources available to small businesses from other levels of government, including ways to access the recently passed CARES Act stimulus relief from fthe federal government. Existing resources here: MountainView.gov/MVBusinessCV19 and broken out by topic area in the COVID HELP RESOURCES (COUNTY, STATE AND FEDERAL) FAQ menu.
In addition, Intuit’s QuickBooks has partnered with other local tech companies and created a GoFundMe portal businesses can use to apply for grant money. More information may be found here: https://quickbooks.intuit.com/smallbusinesshelp.
We encourage you to apply for as many and all resources at all levels that you are eligible for.
Navigation Assistance for COVID-19 Hotline: 408-809-2124
The County Office of Labor Standards Enforcement (OLSE) and the Fair Workplace Collaborative launched the Santa Clara County COVID-19 Assistance Navigation (CAN) to assist workers impacted by COVID-19. People who have questions about safety net benefits, EDD eligibility and application, or other coronavirus-related resources can call the hotline. Callers can leave a message in English, Español, or Tiếng Việt (with more languages to come) and a navigation manager will call them back within 24 hours. 408-809-2124
The MV Chamber is keeping a list of local Mountain View essential businesses that are still open. You can find that list here: http://chambermv.org/services-open-during-shelter-in-place
If you are a business and need to be added to the list, please contact the Chamber directly.
According to the Santa Clara County Public Health Department (SCCPHD) Order, "essential businesses" include things like grocery stores, pharmacy, gas stations, hardware stores, and laundry services.
The full language from the SCPHD is as follows:
For the purposes of this Order, "Essential Businesses" means:
The MV Chamber is keeping a list of local Mountain View essential businesses that are still open. You can find that list here: http://chambermv.org/services-open-during-shelter-in-place
If you are a business and need to be added to the list, please contact the Chamber directly using the link above.
Please consider indicating if you are To-Go or Pick-Up only and if people need to call ahead.
per Santa Clara County
What if my business is not considered an Essential Business? Does this Order require that I shut down my business facility?
You and your employees are allowed to perform “Minimum Basic Operations” at your work place, so long as employees maintain a distance of six feet from one another to the greatest extent feasible. Minimum Basic Operations include maintaining the value of inventory, ensuring security, and ensuring that employees can work remotely. Other than to maintain “Minimum Basic Operations,” employees can only work remotely from their residences.
We have a few resources available and more to come soon.
Intuit's QuickBooks has launched a GoFundeMe Portal to give out small business grants. More information may be found here: https://quickbooks.intuit.com/smallbusinesshelp/
The Small Business Administration (SBA) Economic Injury loan program in Santa Clara County has gone live and can provide businesses and non-profits with relief from COVID-19 impacts. The application portal is now open and can be found through the SBA COVID-19 webpage.
Businessownerspace.com partners SBDC, AnewAmerica, MBDA, and SCORE are available to help prepare loan paperwork.
Loan interest rates are 3.75% and payments can be made over 15 years to a maximum of 30 years based on cash flow.
There is an initial 5-month grace period on interest and principal payments.
The loan program is open to businesses from single person, sole proprietorships, to larger companies up to the 500 employee limits set by the SBA.
Non-profits can also apply. Their interest rate is 2.75% but other factors are the same as small business loans.
Loans under $25,000 require no collateral.
Loans can be up to a maximum of $2 million though collateral will be needed.
All borrowers must apply on-line.
Translation is available in many languages including Spanish, Vietnamese, Mandarin and Cantonese.
YES. (per Santa Clara County)
All suppliers of essential businesses are allowed (and encouraged) to continue operating. This includes businesses that supply food goods and prepared meals to grocery stores and other food retailers.
(per Santa Clara County)
Can landscaping services continue?
Landscaping services may continue only if they are necessary to protect the safety, sanitation, or operation of essential businesses, such as weed abatement and other fire prevention, tree trimming to prevent a dangerous condition, or clearance of irrigation infrastructure. Landscaping for cosmetic purposes may not continue. Landscapers performing services under contract with governmental agencies should consult the relevant agency to determine whether their services are deemed essential.
(Per Santa Clara County)
The Cafeteria can operate like other food facilities. It can serve food to the remaining employees, so long as the employees take the food away and do not eat it in the cafeteria. The cafeteria should follow the social distancing requirements in the Order.
(per Santa Clara County)
Yes, bike repair shops are treated as an essential business (the same as auto repair shops) because they are necessary to facilitate essential travel.
Yes, janitorial services are allowed as necessary to health and sanitation.
If they provide essential services as described in the Order, then yes they can and should continue providing those services. This would include non-profits operating food pantries, providing housing for homeless residents, and providing other critical services.
Service Providers carry out services or work in compliance with Social Distancing Requirements to the extent possible.
(per Santa Clara County)
Follow the best practices for allowable food facility operations included in the Department of Environmental Health’s “COVID-19 Risk Mitigation Measures for Food Facilities”:
Notices to Food Facilities [PDF]
Read the Department of Environmental Health’s Letter advising on the effects of the Order on food facilities:
Letter to Food Facilities [PDF]
Visit the Department of Environment Health>Novel Coronavirus>Informational Links for COVID-19 for the latest practices.
Consult the Public Health Department’s website for additional up to date information.
The Mountain View Chamber of Commerce has been compiling a list of restaurants that are still open. The restaurants are mostly operating on a To-Go or delivery only capacity.
The list curated by the MV Chamber is available here: http://www.chambermv.org/restaurants-offering-takeout/delivery
Please contact them directly if you need to be added to the list.
The Mountain View Chamber of Commerce has been compiling a list of restaurants that are still open. The restaurants are mostly operating on a To-Go or delivery only capacity.
The list curated by the MV Chamber is available here: http://www.chambermv.org/restaurants-offering-takeout/delivery
Please contact them directly if you need to be added to the list.
CITY Construction and permit projects:
PRIVATE Construction Projects:
1. Inspections - At this time, we are allowing inspections of health facilities and affordable housing projects.
2. Building permit applications - We are not currently taking in application and re-submittals of applications (except for affordable housing projects) but we are working on them remotely (staff picking them up once a week for processing at home since we don’t have paperless permitting)
3. Planning applications – We are not taking in new applications or re-submittals. We are working remotely on processing current applications (staff picking up as needed from City Hall).
First and foremost, the amount of vehicles you see in one place may not indicate any violations at all. Please, again, see the County FAQ page about what businesses qualify as “essential.”
If you believe there is a large group of people gathered who aren’t practicing social distancing, call 650-903-6344.
Yes! Our Emergency Assistance Network (EAN) are working hard to make sure that our community is being taken care of during this time of crisis. Some of our local EAN members include:
All Social Security Offices have been order to close as of March 17 for in-person services, but online services are still available at: https://socialsecurityofficenear.me/coronavirus-covid19/
The Santa Clara County Office of Labor Standards Enforcement (OLSE) and the Fair Workplace Collaborative launched Santa Clara County CAN (COVID-19 Assistance Navigation) to assist workers impacted by COVID-19. People who have questions about safety net benefits, EDD eligibility and application, or other coronavirus-related resources can call the multilingual hotline at 408-809-2124. In addition, the OLSE Attorney Staffed Advice Line at 1-866-870-7725 is available to workers seeking legal guidance for a potential violation of their rights in the workplace. This line is also available to businesses seeking compliance information. For more information go to www.SantaClaraCountyCAN.org or www.SCCFairWorkplace.org
"Navigating coronavirus:We’re In It Together
When a community comes together, opportunity is created. Whether you’re in need of a new job, looking for critical talent to join your team, or searching for advice to help you navigate the changing world of work, we’re here to help connect you to the right information and resources."
- LinkedIn
In addition, Intuit’s QuickBooks has partnered with other local tech companies and created a GoFundMe portal businesses can use to apply for grant money. More information may be found here: https://quickbooks.intuit.com/smallbusinesshelp.
Facebook will be offering $100 million in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries. Sign up at https://www.facebook.com/business/boost/grants to receive more details as they become available.
Facebook has launched a digital gift card discovery platform to help small businesses launch and promote digital gift cards, so customers can continue to patronize them during this Shelter-in-Place period. There is no set-up cost, however, businesses pay a processing fee when a customer buys a gift card. Find out more to decide if this is an option for your business at https://www.facebook.com/business/boost/gift-cards
"Navigating coronavirus:We’re In It Together
When a community comes together, opportunity is created. Whether you’re in need of a new job, looking for critical talent to join your team, or searching for advice to help you navigate the changing world of work, we’re here to help connect you to the right information and resources."
(as reported in the New York Times, March 26) https://www.nytimes.com/article/coronavirus-stimulus-package-questions-answers.html
The Senate unanimously passed a $2 trillion economic rescue plan on Wednesday that will offer assistance to tens of millions of American households affected by the coronavirus. Its components include stimulus payments to individuals, expanded unemployment coverage, student loan changes, different retirement account rules and more.
How large would the payments be?
Most adults would get $1,200, although some would get less. For every child age 16 or under, the payment would be an additional $500.
How many payments would there be?
Just one. Future bills could order up additional payments, though.
How do I know if I will get the full amount?
It depends on your income. Single adults with Social Security numbers who have an adjusted gross income of $75,000 or less would get the full amount. Married couples with no children earning $150,000 or less would receive a total of $2,400. And someone filing as head of household would get the full payment if they earn $112,500 or less.
Above those income figures, the payment decreases until it stops altogether for single people earning $99,000 or married people earning $198,000.
In any given family and in most instances, everyone must have a valid Social Security number. There is an exception for members of the military.
You can find your adjusted gross income on line 8b of the 2019 1040 federal tax return.
What year’s income should I be looking at?
2019. If you haven’t prepared a tax return yet, you can use your 2018 return. If you haven’t filed that yet, you can use a 2019 Social Security statement showing your income.
What if my recent income made me ineligible, but I anticipate being eligible because of a loss of income in 2020? Do I get a payment?
The bill does not appear to help people in that circumstance, but there are many other provisions in the legislation. You may be able to file for unemployment or for one of the new loans for small business owners or sole proprietors.
Would I have to apply to receive a payment?
No. If the Internal Revenue Service already has your bank account information, it would transfer the money to you via direct deposit based on the recent income-tax figures it already has.
When would they arrive?
Treasury Secretary Steven Mnuchin said that he expected most people to get their payments within three weeks.
If my payment doesn’t come soon, how can I be sure that it wasn’t misdirected?
According to the bill, you would get a paper notice in the mail no later than a few weeks after your payment has been disbursed. That notice would contain information about where the payment ended up and in what form it was made. If you couldn’t locate the payment at that point, it would be time to contact the I.R.S. using the information on the notice.
What if I haven’t filed tax returns recently, would that affect my ability to receive a payment?
It could. File a return immediately, at least for 2018, according to the I.R.S. website. “Those without 2018 tax filings on record could potentially affect mailings of stimulus checks,” the site says.
(From the Federal Trade Commission website, March 18)
As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the government will soon be sending money by check or direct deposit to each of us. The details are still being worked out, but there are a few really important things to know, no matter what this looks like.
1. The government will not ask you to pay anything up front to get this money. No fees. No charges. No nothing.
2. The government will not call to ask for your Social Security number, bank account, or credit card number. Anyone who does is a scammer.
3. These reports of checks aren’t yet a reality. Anyone who tells you they can get you the money now is a scammer.
Look, normally we’d wait to know what the payment plan looks like before we put out a message like this. But these aren’t normal times. And we predict that the scammers are gearing up to take advantage of this.
So, remember: no matter what this payment winds up being, only scammers will ask you to pay to get it. If you spot one of these scams, please tell the Federal Trade Commission: www.ftc.gov/complaint. We’re doing our best to stop these scammers in their tracks, and your report will help.
Keep up to date with the latest Coronavirus-related scams at www.ftc.gov/coronavirus or by signing up to get these consumer alerts.
FALSE. You can go outside. Exercise is considered "essential."
The new Public Health Order is to ensure that people remain in their residences and minimize social interactions outside of their immediate family unit. However, you may leave your residence for reasons specified in the Order. One of these reasons is to engage in outdoor activity that does not involve close contact with other people.
City Parks and trails remain open from sunrise to half-hour after sunset for the public to enjoy fresh air and get exercise. When visiting parks, please be aware of appropriate social distancing for yourself, your children, and your family members. In an effort to further minimize the spread of the virus, all park playgrounds and similar equipment are currently closed. Playgrounds are “high touch” surfaces and should be avoided at this time.
In an effort to further limit exposure to residents, staff, and contractors, public restrooms at City parks are currently closed. Please plan your trips accordingly.
Accordng to the CDC, those 60 years and older and/or have underlying health conditions are at HIGHER risk, BUT anyone can still get COVID-19. Moreso, anyone can be a carrier to infect those who may not appear to have underlying medical issues, but actually do.
Keep yourself, your family and your neighbors safe by following the CDC guidelines on minimizing exposure and slowing the spread.
(From FEMA website)
Please only buy what your family needs for a week. It is important that you remember that other families may be unable to buy a supply of food and supplies for weeks in advance.
Freight flows and distributions HAVE NOT been disrupted. Consumer demand has just been extremely high, especially for groceries, household cleaning and healthcare products. Stores just need time t restock.
We're all in this together, so let's all work together as a community.
THESE ARE ALL FALSE. This rumor has been circulating all over the world in different cities, mostly via Twitter and WhatsApp, but it is completely false. There is no air-delivery disinfectant that can be sprayed outside on the streets that would have any impact on coronavirus.
Coronavirus is spread through contact with moisture droplets from an infected person (like through sneezing, spitting or coughing). Spraying the outdoors would do very little (if anything) to prevent this type of viral spread.
Somewhat True.
At a March 23 news briefing, the governor announced that attendance in state parks was too high over the weekend and couldn't safely comply with social distancing in some places.
In response, many State parks have been ordered to close or modify visitation (like closing the parking lots to reduce density).
Before you go, check parks.ca.gov/flattenthecurve to see which State parks are open and what modifications have been made.
The Federal Trade Comission has set up a website to for known scams attempting t take advantage of people during this COVID-19 pandemic.
Make sure to check the site for the latest updates, warnings and how to spot them at
https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
The Federal Trade Commission has curated a webpage with information on the latest scams, how to avoid them, tips for spotting them and a button for reporting new ones at: https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
No Money or Payment is Required to Participate in Rent Relief Programs
CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. The CSA will never ask you to give them money to participate in the program.
On August 31, the State of California enacted the Tenant, Homeowner, and Small Landlord Relief Act (AB 3088). AB 3088’s Tenant Relief Act creates eviction protections for tenants experiencing COVID-19 financial hardship effective immediately. All residential properties in Mountain View are covered, including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units. Please note this new State law supersedes the City of Mountain View's residential eviction moratorium, including the eviction moratorium extension just approved by Council on August 25, 2020. This means tenants are protected by, and tenants and landlords must follow, the State’s requirements and not the City’s.
CSA has received an outpouring of support from community members who wish to volunteer. Each and every person is appreciated. Please continue to contact CSA if you are able to volunteer. Email or call Volunteer Coordinator LaDrea Clark at lclark@csacares.org or 650-964-4630. Please be aware that the Food and Nutrition Center is small and in order to practice social distancing, the number of volunteers who can assist at any one time is limited.
Volunteers needed to pre-box and deliver food to the community. Sign up here.
The Health Trust is looking for drivers for Meals on Wheels. You need to be 18 years old with a driver’s license and your own vehicle. You can find more information and apply here.
At this time, the City of Mountain View is not currently processing any new volunteers while the shelter-in-place order if active, but there may still be opportunities to volunteer through Santa Clara County. More information is available at SCCVolunteer.
"Navigating coronavirus:We’re In It Together
When a community comes together, opportunity is created. Whether you’re in need of a new job, looking for critical talent to join your team, or searching for advice to help you navigate the changing world of work, we’re here to help connect you to the right information and resources."
- LinkedIn
Like many other volunteer organizations, PYT’s Seam Team believes these do-it-yourself protective masks are better than nothing—at least until the shortages these hospitals and health care professionals are facing are replenished.
Karen Simpson, PYT’s Executive Director recently posted on Facebook, “Our volunteer costume crew, aka the ‘Seam Team’ have turned their amazing skills to making much needed protective masks to donate to medical personnel. But they need your help! They are looking for donations of ¼ inch elastic and more hands to sew.”
Donations of elastic can be dropped at PYT Studios in Mountain View through the mail slot. If volunteers are interested in helping, no auditions are necessary. Just fill out the sign-up form and the Seam Team will put you to work! https://bit.ly/3dua4MM
SCC Helping Hands is looking for people to match with local seniors in need.
Volunteer responibilities include:
More info and how to sign up at SCC Helping Hands
(updated 04/10/2020 at 12:23:12 PM)
Services to the Homeless/Unstably Housed in Mountain View
See map at MountainView.gov/COVID19HomelessServicesMap
For more information on actions the City has taken during this COVID-19 Pandemic, resources available to minimize spread and other important information, visit MountainView.gov/COVID and follow City Hall on social media through Twitter.MountainView.gov, Facebook.MountainView.gov, MountainView.gov/Instagram, or subscribe on MountainView.gov/YouTube.
Yes!
(updated 04/10/2020 at 12:23:12 PM)
Services to the Homeless/Unstably Housed in Mountain View
See map at MountainView.gov/COVID19HomelessServicesMap
For more information on actions the City has taken during this COVID-19 Pandemic, resources available to minimize spread and other important information, visit MountainView.gov/COVID and follow City Hall on social media through Twitter.MountainView.gov, Facebook.MountainView.gov, MountainView.gov/Instagram, or subscribe on MountainView.gov/YouTube.
Yes. Please click on the link below for a list of free food services available to those in need in English and Spanish.
Click the link below for a map to City free WiFi locations.
To help students and residents stay connected to school and the community, Hope’s Corner is offering a power bank swap program to charge devices. Check out power banks, charge your items and then return the empty banks to exchange with fully charged ones. Hope’s Corner is located at 748 Mercy St., Mountain View.
Our Emergency Assistance Networks (EANs) are working hard to make sure that our community is being taken care of during this time of crisis. Some of our local EAN members include:
All Social Security Offices have been order to close as of March 17 for in-person services, but online services are still available at: https://socialsecurityofficenear.me/coronavirus-covid19/
Our Emergency Assistance Networks (EANs) are working hard to make sure that our community is being taken care of during this time of crisis. Some of our local EAN members include:
All Social Security Offices have been order to close as of March 17 for in-person services, but online services are still available at: https://socialsecurityofficenear.me/coronavirus-covid19/
LAST UPDATED APRIL 27 at 3:43:57 PM
City Permitting: There will be no City permitting while City services are on hold. We will re-evaluate opening services by May 31.
Rent Stabilization Program: All CSFRA/Rent Stabilization Services will be by phone (650) 282-2514 or email csfra@housing.org ONLY. All RHC meetings will be canceled through April.
Mountain View Center for the Performing Arts
SENIOR CENTER: Generally closed from March 16 through May 31. Modifications to nutrition program and rentals listed below.
PARKS: Due to too many people congregating, Shoreline Park is now closed. All other parks remain open, but all park buildings, restrooms, facilities and playground areas are closed to reduce exposure to high-touch surfaces and maintain social distancing. Please continue to practice hand sanitiizing, covered coughs and sneezes and social distancing when outdoors. And stay home if you are feeling ill.
POOLS: Closed to the Public beginning March 14 through May 31
RECREATION: Winter Classes – remainder of session cancelled
LIBRARY
COUNCIL ADVISORY BODIES
Effective for the duration of the local state of emergency, the City will not ticket for mechanical street cleaning. However, it is crucial the City continue to clean our streets to maintain safe and sanitary streets. Please continue to move your vehicle for street cleaning when possible.
Enforcement is temporarily suspended for the following:
The City will prioritize enforcing parking rules that impact heanth and safety:
The City will continue to enforce all other parking rules, including the priorities listed above and excluding only those temporarily suspended. The City will consider the impacts of the local state of emergency when processing appeals related to late fees assessed for citations issued prior to March 17, 2020.
City staff has identified 23 signalized intersections with heavy pedestrian activity to be adjusted to “pedestrian recall” (which means that the pedestrian phase is triggered automatically without pushing the button). The City’s signal maintenance contractor has adjusted those intersections to pedestrian recall between the hours of 6 a.m. and 10 p.m.
The adjusted signals are located at the following intersections:
The Mountain View Police Department has temporarily suspended proactive parking enforcement efforts, including 72-hour violations, in an effort to help prioritize safe social distancing practices, other requirements laid out by the Santa Clara County Public Health Department's shelter in place directive, and sensitivity to the impacts these requirements is having on our vulnerable community. At this time, officers will only conduct parking enforcement if we receive complaints regarding a public health or a public safety hazard.
Essential services provided by the City that will continue include all emergency services, water and sewer operations. Access to online services, such as those provided by the Mountain View Public Library, filing non-emergency police reports and contacting City staff through AskMV, will still continue.
As of March 17, the Mountain View Community Shuttle will continue to run during the City closure to allow people to access essential goods and services. We were re-evaluate weekly based on direction from the County Public Health Department on the operations of public transit.
In addition, the City will continue Essential Government Services which are:
SENIOR CENTER: Generally closed from March 16 through May 3. Modifications to nutrition program and rentals listed below.
PARKS: Due to too many people congregating, Shoreline Park is now closed. All other parks remain open, but all park buildings, restrooms, facilities and playground areas are closed to reduce exposure to high-touch surfaces and maintain social distancing. Please continue to practice hand sanitiizing, covered coughs and sneezes and social distancing when outdoors. And stay home if you are feeling ill.
LIBRARY
The City of Mountain View will be pausing all non-essential services starting Tuesday, March 17 in an effort to slow and minimize the spread of COVID-19. At this time, it is anticipated that the City will re-evaluate a return to regular staffing and service levels by May 31, pending new direction from the Santa Clara County Department of Public Health.
How Does this Impact City Parks?
The new Public Health Order is to ensure that people remain in their residences and minimize social interactions outside of their immediate family unit. However, you may leave your residence for reasons specified in the Order. One of these reasons is to engage in outdoor activity that does not involve close contact with other people.
City Parks and trails remain open from sunrise to half-hour after sunset for the public to enjoy fresh air and get exercise. When visiting parks, please be aware of appropriate social distancing for yourself, your children, and your family members.
In an effort to further minimize the spread of the virus, all park playgrounds and similar equipment are currently closed through May 31. Playgrounds are “high touch” surfaces and should be avoided at this time.
In an effort to further limit exposure to residents, staff, and contractors, public restrooms at City parks are currently closed. Please plan your trips accordingly.
How does this impact Shoreline at Mountain View Regional Park?
Due to concerns over people congregating at the park, Shoreline is now closed to the public.
The new Public Health Order is to ensure that people remain in their residences and minimize social interactions outside of their immediate family unit. However, you may leave your residence for reasons specified in the Order. One of these reasons is to engage in outdoor activity that does not involve close contact with other people.
City Parks and trails remain open from sunrise to half-hour after sunset for the public to enjoy fresh air and get exercise. When visiting parks, please be aware of appropriate social distancing for yourself, your children, and your family members.
Due to concerns over people congregating at the park, Shoreline is now closed to the public.
In an effort to further minimize the spread of the virus, all park playgrounds and similar equipment are currently closed through April 7. Playgrounds are “high touch” surfaces and should be avoided at this time.
In an effort to further limit exposure to residents, staff, and contractors, public restrooms at City parks are currently closed. Please plan your trips accordingly.
Due to concerns over people congregating at the park, Shoreline is now closed to the public.
(last updated April 27)
February 27: Early cross-departmental discussions on City response to COVID-19 infection rate (not classified as a “pandemic,” at this point).
March 5:
Cross-departmental managed meeting on modifying City services, what resources are available and deployed sanitation stations across City facilities along with a handout on ways to slow the spread.
400 additional handouts on how to reduce COVID-19 spread were printed and distributed via PD’s NES team to people living in vehicles, Day Worker Center and CSA.
March 9: The City had already canceled or modified all City programs and events to slow the spread of infection.
March 12: City declared a local emergency to pool resources and funds for our community needs.
March 13: Cross-departmental crisis communications team was formed.
March 14: First City COVID news and information web pages launched.
March 16:
County orders first shelter-in-place for non-essential businesses, effective March 17.
The Briefing is launched to give daily email updates to subscribers on actions the City is taking and as a factual, reliable source of information on COVID-19 news (later moved to 3x week)
March 17:
City pauses all non-essential services and sends staff home for the telework model.
City Council passes $500,000 program to provide rent relief to tenants impacted by COVID-19 (administered through CSA)
March 18: Message from the Mayor to the community (available in English, Spanish, Chinese and Russian)
March 19: Sent out information on all communications channels about senior hours at local stores, ways to help local restaurants that are still open and tools available to help neighbors (Nextdoor Help Map)
March 21: We added a second portable restroom at Rengstorff Park and a new station at Eagle Park, and placed hand-washing stations in the Civic Center park areas and the Transit Center.
March 23: City Library pushes out Virtual Library Card to help anyone without a card to still be able to access online Library resources
March 27:
MVPD NES distributes the first round of hygiene kits to homeless and unstably housed (65).
Emergency Council Meeting to discuss on-going and expansion of COVID-relief efforts and an urgency ordinance to suspend evictions for nonpayment of rent due to COVID hardships.
Requesting additional $700,000 investment + $100,000 in loans (would be $1.3 million in 10 days for local COVID Relief since March 17 Local Emergency Ratification)
Small Business Assistance Program
$400,000 for small businesses in need (in addition to $400k from private donations)
$100,000 in loans for small complex owners (9 units or less) for COVID-19 hardships
Matching Google.org funds of $4000,000 for small business relief
$350,000 small business relief grant
$50,000 to help businesses market after crisis
Administered by Los Altos Community Foundation.
Applicants can receive up to $10,000 in assistance
Will encourage applicants to also apply for low-interest Small BUsiness Association disaster loan through federal funding (available through emergency period ending June 30, 2020)
And federal stimulus funding approved (March 27 House Bill)
Continue to work with Chamber to identify businesses in need
Mobile sanitation and hygiene services
$50,000 request to pay for existing portable restrooms and hand washing stations at Rengstorff and Eagle Parks; hand washing stations at the Civic Center, Library and Transit Center; and
Mobile shower and washer and dryer services are operating at CSA through Dignity on Wheels
Addition of a mobile shower and washer and dryer through June 30, 2020.
Mobile Medical Unit new location on City Lot 7 (492 Hope St.) near Hope’s Corner
(pending County property use agreement AND noticing to neighborhood)
County needs to send the day of the week for operations
Food Gift Card program (pending grant for services agreement)
Grocery store gift card program
Administered through the Community Services Agency
$50,000 request to pay for services through June 30, 2020.
$25/week (estimated to help 100 clients) for food-use only.
Safe Parking Program Expansion: More 24/7 lots under County umbrella (pending contract)
Evelyn Avenue (former VTA) and Terra Bella (PAH Site) Safe Parking lots will join Shoreline Lot B to temporarily operate 24/7 for those enrolled in the Safe Parking Program through this emergency declaration.
Shoreline Lot 24/7 operations pending Live Nation contract
Additional funding to match County investment of $100,000
Enrollment through Community Services Agency
City utility bill assistance (water and garbage services)
Water and garbage will not be shut off due to non-payment during emergency (and a period of time after)
Penalties and interest for late payments will be waived.
Payment plans will be set up.
$100,000 to create a Utility Bill Relief Program (not yet operational)
More information from Jesse:
For the duration of the emergency, and for a period of time thereafter, the City will not shut off water or garbage service for non-payment of utility bills. The City will also waive penalties and interest on late payments during this time. While the ultimate length of this emergency is still largely unknown, it is likely that some customers will need additional time to make payments due to lost jobs, reduced income and other economic impacts stemming from the emergency. To meet the immediate needs related to the COVID-19 emergency, staff will continue to work with customers to provide flexibility in making payments.
Staff is still working on developing eligibility criteria/guidelines for implementing assistance beyond deferral of payments, waiver of penalties & interest and setting up payment plans. Eligibility requirements will include being able to show a financial impact due to Covid-19 (e.g., job loss, reduction of work hours, inability to work, lost income, etc.) and meeting certain household income levels. The City expects to have this ready to implement by April 6.
UPDATE ON OTHER PROGRAMS (mentioned at March 27 meeting)
Rent Relief Program Update
Administered through the Community Services Agency RentHelp@csacares.org
City already committed $500,000 on March 17
Applicants must demonstrate COVID-related hardship,
County and regional programs only cover needs for low-income at 80% AMI
Requests exceeded funds within the first 3 days
Mountain View program helps up to middle-income at 120% AMI ($110,000 for 1-person household and $158,000 for 4-person household)
2-month assistance for up to $3,000/month
Flexibility in program based on unique needs and funding availability
Staff recommends supplementing program with #TogetherMV donations
And go continue to look for ways to leverage other funding sources to help more residents
In just 2 days, CSA have received more than 600 requests for assistance
98% of applicants qualified
Average amount of assistance has been $2,400
Staff is considering combining with CDBG funding for 80% AMI qualified
Mortgage Relief
Destination:Home/County funding can be used toward households with incomes up to 80% AMI for housing costs, including mortgages; however, it is likely funds will go mostly to renters
Federal moratorium on foreclosure and evictions to single family homeowners with FHA mortgages for a 60-day period
Federal housing financing (Fannie Mae and Freddie Mac) offering forbearance to multi-family home property owners, giving relief to landlords with tenants unable to pay.
Several Lending institutions are issuing mortgage payment waivers. Contact lenders for details.
Childcare for essential workers (first responders and medical workers)
Recreation Division is building a program (not yet in place)
Potential to work with YMCA, already working with El Camino Hospital
Los Altos School District is designing one as well (not yet in place)
Hotel options for homeless and first responders
Working with Chamber and hotels to house locally in Mountain View
Senior Meals
CSA to change to a drive-up model of to-go meals.
Launched week of March 29
Chamber is also working with restaurants to provide additional meals (not sure on progress)
Legislative Actions to Address COVID Impact on Communities
Overview of business resources available at MountainView.gov/MVBusinessCV19 including programs for both employers and employees
House of representatives passed $2 trillion stimulus package on March 27, which includes:
One time payments to individuals
Extra unemployment payments to individuals
Additional health care funding for hospitals, medicine, and supplies o Small business emergency grants to cover immediate operating costs o Loans to small businesses to cover payroll or pay rent
Additional funding for food banks
Additional funding for Community Development Block Grants
Mountain View Suspends Evictions for Nonpayment of RentDue to COVID Hardships
5.1 Urgency Ordinance Temporarily Suspending Evictions for Nonpayment of Rent by Residential Tenants Impacted by COVID-19
The City’s ordinance became effective immediately on adoption (March 27, 2020)
Is in effect through May 31, 2020, and may be extended by the City Council if COVID-19 emergency persists.
Prevents landlords from commencing eviction proceedings on residential tenants who are unable to pay rent due to COVID-19
Includes all residential tenancies including mobile homes. Commercial tenancies are protected under the County ordinance.
Requires tenants to notify landlords of inability to pay rent within 7 days after rent is due and provide proof of COVID-related hardship within 14 days after rent is due.
Prohibits late fees for past due rent delay during ordinance and 120 days after expiration of ordinance
Requires tenants to pay all deferred rent within 120 days after May 31, 2020 (September 28, 2020)
Offers local mediation (such as agreement on repayment options of past-due rent and dispute resolution)
Subjects landlord violations to City Code Enforcement and Administrative Penalties
March 29:
The Senior Center (266 Escuela Ave.), along with the Community Services Agency and Second Harvest Food Bank, are continuing to operate two vital nutrition programs. The Senior Nutrition Program offers curbside pick-up of to-go boxed lunches in the back of the Senior Center parking lot, Monday through Friday from 11:30 a.m. to 12:15 p.m. The Brown Bag program through Second Harvest Food Bank is also offering curbside pick-up for registered seniors in the back of the Senior Center parking lot on the first through fourth Tuesdays of each month from 9:00 –10:30 a.m. Call 1-800-984-3663 to register for Brown Bag.
We now have a Virtual Recreation Page: www.MountainView.gov/VirtualRec. Included are ways to move, motivate and boost your mood while socially isolating, and a list of resources that might help you or a senior neighbor stay informed or access essentials.
March 30: Mountain View announces Small Business Relief funds donation was from Google for COVID Relief Efforts due to cancelation of Google I/O conference.
March 31: County extends shelter-in-place through May 3.
April 1:
#TogetherMV Donations portal launches at noon to let individuals contribute to rent and small business relief efforts.
Faith-based groups (led by Pastor Leong), collect, assemble and deliver 200 hygiene kits to CSA for distribution to the homeless.
April 2: 164 people donated more than $17,000 in the first full day since #TogetherMV Donation portal launch.
April 6: City is notified that LinkedIn intends to donate $100,000 to the small business relief fund and additional money to the Community Services Agency for COVID-19 relief efforts.
April 7: City launches Small Business Help survey (MountainView.gov/BizHelpSurvey) to better understand how many local businesses are in need and what those needs really are. The Santa Clara County Office of Emergency Services praised the effort and has asked if they can use the initiative to launch a countywide version of their own.
April 8: Safe Parking Program pilot at Shoreline lot goes 24/7 under County control and exemption status.
April 9:
5 new portable restrooms and wash stations added across the City.
Stevens Creek Trail (south side of Evelyn at trail entrance) has one portable restroom and wash station.
Downtown Lot 7 (parking stalls, near TUMC/Hope’s Corner) has one portable restroom and wash station.
Wentworth at Gemini has one portable restroom and wash station.
Continental Circle has one portable restroom and two wash stations.
Staff pursuing solar-powered charging stations to keep homeless and unstably housed connected and how to expand WiFi services to residents and students in need.
April 10:
City finalizes all-Mountain View-address mailer with updates on City and Community actions so far, ways people are helping and ways people can still help their community (4-page special edition of The View).
City finalized hand-out to homeless and unstably housed on Safe Parking going 24/7 and locations of hygiene and emergency assistance services
April 11:
300 disposable masks, 380 additional hygiene kits, and 170 gift cards food gift-cards distributed by MVPD NES team to homeless and unstably housed.
Handout delivered to homeless and unstably housed on Safe Parking going 24/7 and locations of hygiene and emergency assistance services (250)
April 14:
During their April 14 meeting, City of Mountain View Councilmembers approved an additional $1.134 million for the City’s COVID-19 Rent Relief Program
More than $74,000 in generous donations that more than 400 members of the community have given to the #TogetherMV Fund to help their neighbors with rent relief or small business assistance
Council also directed staff to explore the feasibility of providing additional rent relief funding up to a potential $1 million, taking into account the City’s future fiscal situation and available resources. Council is expected to consider potential funding sources, and receive an update on the City’s budget and current fiscal year financial status, at the May 5 meeting.
April 15: Hope's drive-through food service pick up will be available starting Wednesday, April 15
April 16: City grants Hope’s Corner $5k for power banks to help residents in need to charge laptops and cell phones
April 17:
Evelyn Avenue (former VTA parking lot) Safe Parking Pilot program is now open 24/7 along with Shoreline
Food services list is compiled to identify gaps for people in need and translated for handouts in English and Spanish
April 18:
County issues strong recommendations to wear face coverings when leaving the home to run essential errands. City shares messaging.
MVPD hands out 250 dry food packs to homeless/unstably housed along with information packets in English and Spanish that included: Safe Parking Lots open at Shoreline and Evelyn; power banks available at Hope’s Corner to charge devices; CMVWifi Map; Simplified COVID-19 handout with social distancing, hygiene and masks; Food services list; County program to house 30 families in motels
April 20:
New COVID-19 Resources navigation page launched at MountainView.gov/COVID
City is now funding and has a grant agreement with “Meals on Wheels”
April 21:
Small Business Video released on social media
Simplified COVID-19 handout with social distancing, hygiene and masks translated to Chinese and Russian to give out at Senior meals programs (along with English and Spanish versions)
City Council unanimously passes a Resolution Denouncing Xenophobia and Anti-Asian Sentiment Due to the COVID-19 Pandemic at April 21 Council Meeting
City Council discusses changes to the Capital Improvement program in anticipation of budget changes from COVID-19 pandemic response
150 more packets of information on relief resources distributed to homeless/unstably housed by MVPD NES team
Some city park restrooms re-opened
Bubb School Park
Cooper Park
Eagle Park
Sylvan Park
Cuesta Park
Monta Loma School Park
Stevenson School Park
Whisman School Park
Terminal Avenue entrance at Shoreline Regional Park
April 22:
Media alert goes out to promote the first Virtual Town Hall to answer questions about MV’s COVID-19 response. Town hall to include Congresswoman Anna Eshoo, Mayor Abe-Koga and CIty Manager Kimbra McCarthy
April 23:
First Virtual Town Hall held at 5 p.m. with Rep. Anna Eshoo, Mayor Abe-Koga and CM McCarthy
Utility relief program is approved and includes a $50 credit (CHECK WITH per month? Or one-time?)
April 24:
First employee town hall at 10 a.m. with CM Kimbra McCarrthy
News release: Mountain View Passes Resolution to Denounce Xenophobia and Anti-Asian Sentiment Due to the COVID-19 Pandemic
Grocery Gift Card program finalized: CSA to assist Mountain View residents in need of food services who are enrolled in client services and/or safe parking and have been impacted by the COVID-19 crisis. The program would provide gift cards in the amount of Twenty Five Dollars ($25) per week to be used for food only and assist up to one hundred (100) clients.
April 25: MVPD distributes another round of fliers to all known vehicle residents, as well as
250 bags of dry food and 300 bags of fresh produce/veggies (dropped off today at the PD) that were donated by the Sikh Gurdwara.
Also advised all of the occupants at the VTA lot of the buffer area/fire lane between the RVs.
April 27:
Bay Area counties will extend new version of shelter order through May
Additional portable restroom and hand washing station added to CSA area
Hand washing station moved from Continental to CSA area so they have two in a higher volume area
Not physically, but you can use any of their online resrouces.
No library card? No problem! Fill out our online application and you’ll get a temporary library card number to start accessing our digital resources right away. You can turn that temporary card into a regular card by visiting the Library once we’re open again.
Eviction Suspension for Non-Payment of Rent Due to COVID-19 Related Hardships
Go to MountainView.gov/EvictionRelief to apply
In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective March 27, 2020 through May 31, 2020 and is subject to extension as approved by the City Council. The eviction moratorium is applicable for all residential rental units in Mountain View including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units.
Countywide Rent Relief Program
Destination:Home through Sacred Heart has been providing aid for rent relief to keep people in their homes. At this time, renters in need who are up to 80% AMI (up to $72,750 for a 1-person household or up to $103,900 for a 4-person household) are eligible to apply. Although they have depleted their funds, they are in the process of raising more. To get on their waitlist and see the full eligibility list, go to https://sacredheartcs.org/covid19/
Mountain View COVID-19 Rent Relief Program
For residents financially impacted by COVID-19 pandemic
How to apply? Contact the Community Services Agency (CSA). Email Option: CSA has set up an email for this at RentHelp@CSACares.org .You can also call (650) 968-0836 and leave a message, but email is preferred. Puedes dejar mensajes en español. At this time, you will be put on a waitlist for when new funds become available.
Who qualifies?
Must be a Mountain View resident.
Have an income of up to 120% of the Area Median Income (AMI).
This includes any renter in need whose income is up to $110,000 for a one-person household and up to $158,000 for a four-person household.
Must show COVID-19 related financial hardship. Reasons for COVID-19 financial hardship may include reasons like loss of employment, reduced employment or wages, increased medical costs, or increased childcare costs. Other reasons may also be considered.
How much assistance is available per household?
As of March 25, 2020, assistance is available for up to $3,000/month.
For up to 2 months (with flexibility based on need).
In addition, CSA may evaluate if an applicant could qualify for other assistance programs.
No Money is Required to Participate
CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. The CSA will never ask you to give them money to participate in the program.
Mountain View COVID-19 Rent Relief Program
For residents financially impacted by COVID-19 pandemic
How to apply? Contact the Community Services Agency (CSA). Email Option: CSA has set up an email for this at RentHelp@CSACares.org .You can also call (650) 968-0836 and leave a message, but email is preferred. Puedes dejar mensajes en español. At this time, you will be put on a waitlist for when new funds become available.
Who qualifies?
Must be a Mountain View resident.
Have an income of up to 120% of the Area Median Income (AMI).
This includes any renter in need whose income is up to $110,000 for a one-person household and up to $158,000 for a four-person household.
Must show COVID-19 related financial hardship. Reasons for COVID-19 financial hardship may include reasons like loss of employment, reduced employment or wages, increased medical costs, or increased childcare costs. Other reasons may also be considered.
How much assistance is available per household?
As of March 25, 2020, assistance is available for up to $3,000/month.
For up to 2 months (with flexibility based on need).
In addition, CSA may evaluate if an applicant could qualify for other assistance programs.
No Money is Required to Participate
CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. The CSA will never ask you to give them money to participate in the program.
Small Business Administration (SBA) Economic Injury loan program in Santa Clara County has gone live and can provide businesses and non-profits with relief from COVID-19 impacts. The application portal is now open and can be found through the SBA COVID-19 webpage.
The Santa Clara County specific page is available here: https://disasterloan.sba.gov/ela/Declarations/DeclarationDetails?declNumber=6062932&direct=false
Go to MountainView.gov/EvictionRelief to apply
In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective March 27, 2020 through May 31, 2020 and is subject to extension as approved by the City Council. The eviction moratorium is applicable for all residential rental units in Mountain View including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units.
Countywide Rent Relief Program
Destination:Home through Sacred Heart has been providing aid for rent relief to keep people in their homes. At this time, renters in need who are up to 80% AMI (up to $72,750 for a 1-person household or up to $103,900 for a 4-person household) are eligible to apply. Although they have depleted their funds, they are in the process of raising more. To get on their waitlist and see the full eligibility list, go to https://sacredheartcs.org/covid19/
Mountain View COVID-19 Rent Relief Program
For residents financially impacted by COVID-19 pandemic
How to apply? Contact the Community Services Agency (CSA). Email Option: CSA has set up an email for this at RentHelp@CSACares.org .You can also call (650) 968-0836 and leave a message, but email is preferred. Puedes dejar mensajes en español. At this time, you will be put on a waitlist for when new funds become available.
Who qualifies?
Must be a Mountain View resident.
Have an income of up to 120% of the Area Median Income (AMI).
This includes any renter in need whose income is up to $110,000 for a one-person household and up to $158,000 for a four-person household.
Must show COVID-19 related financial hardship. Reasons for COVID-19 financial hardship may include reasons like loss of employment, reduced employment or wages, increased medical costs, or increased childcare costs. Other reasons may also be considered.
How much assistance is available per household?
As of March 25, 2020, assistance is available for up to $3,000/month.
For up to 2 months (with flexibility based on need).
In addition, CSA may evaluate if an applicant could qualify for other assistance programs.
No Money is Required to Participate
CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. The CSA will never ask you to give them money to participate in the program.
The Mountain View Police Department’s response to the Shelter in Place order is to continue to help educate the public about the need for social distancing, to slow the spread of the virus, and give the medical community the opportunity to treat the critically ill and investigate mitigating solutions for treatment and vaccination.
The Shelter in Place order is a misdemeanor if violated, however we will be focused on educating the public and asking for compliance. Arrests will be used as a last resort. The intent of the order is for public safety. Our officers are being training to communicate the Shelter in Place rules and ask for compliance.
In the meantime, we plan to be proactive by providing security to hospitals and clinics, testing sites and continue to be a presence at essential business locations to dissuade any civil unrest. We continue to plan and prepare as new information is learned. The City is currently planning how to respond to the closures of non-essential businesses and more information will be available tomorrow in daily briefings.
For police specific messaging, please follow us on Twitter or our Facebook page. We will be updating and notifying our community as the situation evolves.
You cannot engage in group activities with others.
You cannot go to bars or nightclubs.
You cannot go to a nail salon, barber, or hair stylist.
You cannot go shopping for non-essential items.
You cannot take unnecessary trips on public transit.
You cannot have dinner parties or large groups of friends over to a home.
Taking a walk around the neighborhood or to a local park is still okay so long as social distancing is observed (no physical contact and remaining at least 6 feet away from others) and there are no group gatherings.
Please note that all City park restrooms will be closed during the shelter-in-place order.
No, Mountain View officers will not stop you if you are out on your own. Feel free to wave hello, it’s a great way to show that we’re all in this together.
From Santa Clara County as of March 21, 2020
The County of Santa Clara District Attorney’s Office has established a new phone number and email for individuals or businesses to report a non-essential business operating in violation of the Health Officer Order to Shelter in Place. Reports of businesses operating in violation of the order can be directed to pubhealthreferral@dao.sccgov.org. A voicemail can be left by calling (408) 792-2300 in English, Spanish, and Vietnamese
The County of Santa Clara appreciates the efforts of the many businesses following the order and suspending operations to allow workers to shelter in place.
As of 5 p.m. on March 21, 2020, Santa Clara County has a total of 263 positive COVID-19 cases, an increase of 67 from the previous day. This increased case count is not unexpected given community transmission, an increase in provider reporting, and growing testing capacity through the commercial market.
The more people and businesses adhere to the Health Officer Order to Shelter in Place, the more we can decrease the potential exposures throughout the community. We applaud the public’s commitment to following the order and doing what is best for their friends, family, and community.
Additional information about COVID-19 in the county is available at sccphd.org/coronavirus.
Public Health Website: www.sccphd.org/coronavirus
Follow our Twitter for updates: @HealthySCC
Public Health Facebook: www.facebook.com/sccpublichealth
From Santa Clara County as of March 21, 2020
The County of Santa Clara District Attorney’s Office has established a new phone number and email for individuals or businesses to report a non-essential business operating in violation of the Health Officer Order to Shelter in Place. Reports of businesses operating in violation of the order can be directed to pubhealthreferral@dao.sccgov.org. A voicemail can be left by calling (408) 792-2300 in English, Spanish, and Vietnamese
The County of Santa Clara appreciates the efforts of the many businesses following the order and suspending operations to allow workers to shelter in place.
As of 5 p.m. on March 21, 2020, Santa Clara County has a total of 263 positive COVID-19 cases, an increase of 67 from the previous day. This increased case count is not unexpected given community transmission, an increase in provider reporting, and growing testing capacity through the commercial market.
The more people and businesses adhere to the Health Officer Order to Shelter in Place, the more we can decrease the potential exposures throughout the community. We applaud the public’s commitment to following the order and doing what is best for their friends, family, and community.
Additional information about COVID-19 in the county is available at sccphd.org/coronavirus.
Public Health Website: www.sccphd.org/coronavirus
Follow our Twitter for updates: @HealthySCC
Public Health Facebook: www.facebook.com/sccpublichealth
To report group gatherings, call: 650-903-6344.
(per County Health)
You should still try to maintain at least six feet between you and others. When that isn’t possible for short periods, do your best to keep the duration short. And be sure when in line you don’t sneeze or cough onto people. If needed, cough or sneeze into your shirt or into an elbow with clothing on, not into your hand.
(per County Health)
Funerals may proceed with the minimum number of attendees present. Not more than 15 people may attend a funeral. Funerals must be conducted in strict compliance with the social distancing requirements set forth in the Order.