The Finance and Administrative Services Department will be closed on March 1, 2023 from 8:00am – 1:00pm for customer service training. Business needs can be handled as noted below.

To pay for utility bills visit or call 855-288-0315.  In person payments can be made at City Hall. 

Normal office hours are 8:00am - 12:00pm and 1:00pm - 5:00pm.

To pay for invoices, business license renewals or Building/Planning/Public Works permits, visit

To apply for a business license visit and click on “HOW DO I…”, then “Apply For… Business Licenses”. 

If you have not received a business license renewal, or cannot pay your business license renewal at, please fill out the business license application, include your business license number, and email the completed, signed application to  

To reach our customer service team by phone, please contact us at 650-903-6317, option 1 between the hours of  8:00am - 12:00pm and 1:00pm - 5:00pm, Monday - Friday. If our customer service agents are unable to answer the phone, please leave a message and we will call you back as soon as possible.



Revenue processes billing and revenue collection for the City's water, wastewater, and solid waste utilities; business licenses; transient occupancy tax; utility users tax; property transfer tax; and miscellaneous accounts receivable. All monies and fees due to, or collected by, other City departments are forwarded to this section for deposit to the bank and entry into the City's financial system. In addition, this section is the Finance and Administrative Services Department's primary customer service contact point.