On July 12, the Finance and Administrative Services Department reopened for business to the public subject to certain conditions regarding social distancing and wearing of face coverings.  Unvaccinated visitors to City Hall are required to use a face covering while inside the building and maintain social distancing.  Business needs can also be handled as noted below.             


To pay for utility bills visit or call 1-855-288-0315.  In person payments can be made at City Hall. 

Due to Social Distancing rules, one customer is allowed in the office at a time. 

Office hours are 8:00 am - 5:00 pm.


To pay for invoices, business license renewals or Building/Planning/Public Works permits, visit


To apply for a business license visit and click on “HOW DO I…”, then “Apply For… Business Licenses”. 


If you have not received a business license renewal, or cannot pay your business license renewal at, please fill out the business license application, include your business license number, and email the completed, signed application to  

To reach us by phone, please contact us at 650-903-6317 between the hours of  8:00 am - 5:00 pm, Monday - Friday.
For more information on COVID-19 related issues, please visit           



Revenue processes billing and revenue collection for the City's water, wastewater, and solid waste utilities; business licenses; transient occupancy tax; utility users tax; property transfer tax; and miscellaneous accounts receivable. All monies and fees due to, or collected by, other City departments are forwarded to this section for deposit to the bank and entry into the City's financial system. In addition, this section is the Finance and Administrative Services Department's primary customer service contact point.