Eviction Moratorium

Temporary Eviction Moratorium due to Covid-19 Pandemic


Last updated May 12, 2020 at 3:12 p.m.

In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective through May 31, 2020.

City staff is hosting webinars about the eviction moratorium on the following dates in May:

May 14 at 6:00 p.m.; May 21 at 3:00 p.m. and May 28 at 6:00 p.m. Click here to register for the webinar and view more dates and times.

A PDF of the webinar is available here.  Un PDF del seminario web está disponible aquí. 可获得网络研讨会的PDF文件 这里。 

A fact sheet about the moratorium for landlords and tenants is available here.  Una hoja informativa sobre la moratoria para propietarios e inquilinos está disponible aquí. 关于房东和租户的停工期的情况介绍,请看这里。 

More information for landlords about the eviction moratorium is available here..

For more information regarding the temporary eviction moratorium call the Mountain View Rental Housing Helpline at (650) 282-2514 or email csfra@housing.org.


In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective March 27, 2020 through May 31, 2020 and is subject to extension as approved by the City Council. The eviction moratorium is applicable for all residential rental units in Mountain View including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units.

Please note that additional information and resources will be available shortly in English, Spanish and Mandarin. Tenga en cuenta que en breve se dispondrá de información y recursos adicionales en inglés, español y mandarin. 请注意,更多的信息和资源将很快以英语、西班牙语和普通话提供。

Affected tenants need to:

  1. Determine eligibility
    • In order to qualify, a tenant must experience a significant decrease in income due to impacts related to the pandemic, such as:
      • Job loss or layoff
      • Business, store or restaurant closure
      • Reduction in hours worked
      • Substantial decrease in business hours or demand
      • Need to care for homebound children or sick family members
      • Federal, State or local actions that prevent a tenant from working


    • Have substantial out-of-pocket medical expenses due to the pandemic
  2. Notify their landlord in writing and provide documentation
    • Tenants must notify their landlord in writing (via text, email and/or letter) within 7 days after rent is due
    • Tenants must provide documentation to their landlord or representative within 14 days after rent is due; documentation may include but is not limited to:
      • Letter(s) from employers
      • Pay check stubs documenting income before and after impact
      • Bank statements documenting income before and after impact
      • Letter(s) or notification(s) from school(s)
  3. After moratorium ends, pay back the rent
    • Tenants have 120 days after the moratorium ends to pay back the past due rent
    • Landlords and tenants are strongly encouraged to contact the Mountain View Mediation Program to negotiate repayment plans; mediation between landlords and tenants through the free and confidential Mountain View Mediation Program is strongly encouraged


Ver este video en español aquí.

查看此视频的中文版本 这里。 

Additional Assistance for Tenants

On April 14, 2020, the Mountain View City Council approved an additional $1.13 million for the Mountain View Rent Relief Program. The program provides up to $3,000 per month of rental assistance for up to two months for qualifying Mountain View tenants impacted by COVID-19. The Community Services Agency (CSA) administers the program.

To apply, contact CSA via email at RentHelp@CSACares.org or call (650) 968-0836 to leave a voicemail. Email inquiries are preferred. CSA staff will respond as quickly as possible but please be patient. Households who apply after the program reaches maximum capacity will be added to a waitlist and contacted if additional funding becomes available.

Visit the City of Mountain View’s COVID-19 Relief Resources Page to learn more.

Santa Clara County has also set-up a Rent Relief Fund. Eligible households can add their names to an interest list and will be contacted when more funding is available. For more information, visit sacredheartcs.org/covid19/.

Assistance for Landlords


The Mountain View Small Landlord Relief Program allows landlords financially impacted by COVID-19 to apply for a loan if they experience a reduction in rental income received due to the pandemic. For more information regarding the Small Landlord Relief Program or for assistance completing the application, please contact the City at (650) 903-6122 or patricia.black@mountainview.gov, or visit MountainView.gov/SBRP.



Click on the tabs below for answers related to frequently asked questions about COVID-19 Eviction Moratorium / Relief. PDFs of the FAQs are available in English, Español, and 文华.