Statewide Eviction Moratorium Ends, Eviction Protections and Rent Relief Available
The Statewide Eviction Moratorium ended on September 30, 2021; however, help for both tenants and landlords is available. The City of Mountain View’s Eviction Help Center connects landlords and tenants in Mountain View with support services in effort to reduce evictions related to the COVID-19 pandemic. Community members can access information, receive 1:1 support, and connect with services provided by our community partners by attending Eviction Help Center Clinics, webinars and pop-up events.
The Eviction Help Center provides community members with the following wraparound support services:
- Assistance with Rent Relief and Direct Financial Assistance Applications
- Review of eviction notices and process to help landlords and tenants understand the process and potential outcomes
- Connect community members to legal resources and assistance
- Provide information on other support services including mediation, social services, affordable housing, unhoused resources and more
For more information, visit the City's COVID-19 Housing Relief webpage, call the Mountain View Rental Housing Helpline at (650) 282-2514 or email MVRent@mountainview.gov.
ASSISTANCE FOR TENANTS
Click here to go to COVID-19 Rent Relief Information (and other relief resources)
Rent Stabilization Program Service Changes due to COVID-19 (Coronavirus) Pandemic
Dear City of Mountain View Community:
Due to the current Coronavirus pandemic, and in an effort to reduce the spread and exposure of the virus to staff and the public, the Rent Stabilization Program is limiting in-person services until further notice.
While ensuring the continuity of services, the health and safety of the Rent Stabilization Program staff, their families, and the public we interact with, is paramount and thus the following changes in services will be effective until further notice:
- Rental Housing Committee meetings will be held remotely, please check below for more information.
- No in-person appointments or walk-ins will be offered during this augmented service period. Staff members will remain available to assist members of the public by phone (650) 282-2514 and email MVRent@mountainview.gov during normal Rent Stabilization Program office hours (Monday - Friday, 9 AM-5 PM)
- All scheduled in-person appointments will be rescheduled as phone or webinar (Zoom) appointments
- All pending Rent Adjustment Petition hearings and all mediations will be processed and held remotely via phone and/or webinar (Zoom)
- All workshops and clinics will be held via webinar until after the emergency declaration is lifted. Please check back for more information.
Please visit our website to stay updated on service changes and modifications to programming.
We apologize for any inconvenience this may cause. While we remain dedicated to the Mountain View community, the safety of our staff and the public are priority. Should you have any questions or concerns, please do not hesitate to contact our office. For further information about the Coronavirus and/or COVID-19, please see the California Department of Public Health Guidelines.
City of Mountain View Rent Stabilization Program
Rental Housing Committee Meetings
View the 2021 RHC meeting schedule here. Meeting dates and location are subject to change.
Members of the Public wishing to participate or watch the meeting or provide public comment may do so by registering here.
Agendas will be posted at least 72 hours in advance.
(You may also view the Current Agenda on the bulletin board by the front doors of City Hall at 500 Castro Street.)
The Community Stabilization and Fair Rent Act
The City of Mountain View's Rent Stabilization Program implements the Community Stabilization and Fair Rent Act (CSFRA), a voter approved measure (Measure V, 2016), to stabilize the community by reducing rental housing turnover in certain rental units. Program staff work with tenants and landlords to achieve the three main goals of the CSFRA:
- Stabilize rents
- Provide eviction protections
- Ensure a fair rate of return on investment for landlords
The full text of the CSFRA can be downloaded here
What units are covered?
Most apartments with 3 or more units are covered by the CSFRA. Units provided or subsidized by the government are not covered.
Built before 1995
- Both rent stabilization and
eviction protections apply
Built between 1995 and 2017
- Only eviction protections
If you would like to check if your multi-family apartment complex is likely covered by the CSFRA, please click here.
Key Provisions of the CSFRA
- Rent levels and rent increases for Covered Rental Units, built before February 1, 1995, must comply with all provisions of the CSFRA.
- Covered Rental Units must roll back rents to the Base Rent (the rent in effect on October 19, 2015) as per December 23, 2016. For tenancies starting after October 19, 2015, the Base Rent is the rent initially paid by the tenant upon start of tenancy.
- Landlords may apply only one rent increase per 12 months as set by the RHC. The allowed increase is called the Annual General Adjustment (AGA). The following AGAs have been approved by the RHC, with at least 30 days advance written notice:
- 2021 AGA: 2.0%, effective September 1, 2021 - August 31, 2022.
- 2020 AGA: 2.9%, effective September 1, 2020 - August 31, 2021.
- 2019 AGA: 3.5%, effective September 1, 2019 - August 31, 2020.
- 2018 AGA: 3.6%, effective September 1, 2018 - August 31, 2019.
- 2017 AGA: 3.4%, effective September 1, 2017 - August 31, 2018.
- Initial rent for new tenancies can be set at market rate. After the new tenancy begins, rents can only be increased in accordance with the CSFRA.
- Eviction protections in the CSFRA are applicable for all Covered Rental Units built before December 23, 2016. Tenancies can only be terminated for any nine of the conditions mentioned in the CSFRA. Landlords are required to file copies of termination notices to the Rental Housing Committee.
COPIES OF TERMINATION NOTICES MUST BE SUBMITTED ONLINE.