For information about the Safe Parking Program, visit our Safe Parking Program page.
For information about our 3-prong, strategic approach, visit our Homeless Study, Survey and Strategy page
Click here to go weblinks to local and county resources for neighbors and homeless or scroll down the page.
IN ADDITION, the following services will be added or remain accessible through the County Shelter-in-Place Order to help give much-needed support to the vulnerable in our community.
Highlights of latest efforts (updated May 26, 2020)
Opened two 24/7 Safe Parking lots, as a collaborative pilot with County and a third coming soon
More than 1500 information packets hand-delivered to homeless/unstably housed
More than 1950 food packets delivered to homeless/unstably housed
More than 8700 masks and 97 face shields distributed to the community, so far
Created an Emergency Grocery Gift Card program
More than 425 hygiene kits given to homeless/unstably housed
320 grocery gift cards
Staff redeployed to deliver food to seniors in need
Re-opened Hope’s Corner showers and restrooms at 9 parks,
Placed 14 outdoor portable restrooms (11 ADA compatible) and 16 hygiene stations around the City
2 pop-up diagnostic test units, so far
ADDITIONAL NOTES ON HOMELESS RELIEF EFFORTS
(As of May 23) Slide includes numbers expected on May 24 distribution from NES - 250 info packets, 650 food packets
The City continues to lead on safe parking and will be opening the long-awaited Terra Bella lot soon (provided in partnership with the Palo Alto Housing Corporation and the County of Santa Clara).
The City has widely distributed important resource information (such as the attached) digitally, and to each living in vehicle windshield with all of the relief resources available to homeless and unstably housed in our City in both English and Spanish.
MVPD-NES continues on-going outreach and providing food packets, disposable masks and hygiene kits, as donated:
- Distributing more than 1150 printed informational packets at 4 different times with all of the relief resources available to homeless and unstably housed in our City in both English and Spanish and provided those packets to our Community Based Organizations to hand out to clients;
- Re-deployed staff to the Community Services Agency to help with multilingual needs and assist with delivering meals to seniors;
- Given out at least 1300 food packets directly to homeless/unstably housed (which includes people living in vehicles)
- This week handed out 5200 masks and 97 face shields at our pop-up mask distribution at Shoreline Amphitheater.
- Provided 1000 masks to the Cafecito/May Day Committee for disbursement to the families of low income students.
- 2,500 masks distributed both directly to homeless/unstably housed and through CSA, Hope's Corner and the Senior Center
- 425 donated hygiene kits
· 320 donated grocery gift cards just in the past month (in addition to the City – CSA program)
The City has re-deployed staff to the Community Services Agency (CSA) to help with senior food delivery, rent relief, and multilingual needs of our residents.
Staff holds weekly calls with the County and CBO-contract providers to assess needs and response.
The City has provided basic drinking/hand washing on-site water access to the safe parking sites, and the County – MOVE-MV has implemented a water access plan (water is limited to participants of the Safe Parking program, from 9AM-9PM).
A team of the City, County, HomeFirst, Hope’s Corner, and the YMCA have been working to get staffing to bring showers back to Hope’s Corner, and are delighted to announce that they re-started at Hope’s Corner this past Wednesday with HomeFirst staffing paid for by the City.
The service will be available on M-W-F from 7-11AM (days/times subject to change).
This will supplement the DOW mobile services on Tuesday’s at CSA from 1-4 PM, and are working to add additional hours for this service as well.
These combined services are estimated to provide shower capacity for 80 or more clients
· Teams also continue to look at additional options for address food insecurity among seniors and other food access gaps.
For more information on actions the City has taken during this COVID-19 Pandemic, resources available to minimize spread and other important information, visit MountainView.gov/COVID and follow City Hall on social media through Twitter.MountainView.gov, Facebook.MountainView.gov, MountainView.gov/Instagram, or subscribe on MountainView.gov/YouTube.
January 14, 2020 Council Meeting: Council asks voters to decide on restricting oversized vehicles on narrow streets in November election
At their Jan. 14 Meeting, Mountain View City Council adopted a resolution to ask voters on the November 3 General Election Ballot if we should restrict oversized vehicle parking on narrow streets. City staff can take no action to implement or enforce a narrow streets parking restriction until after the election votes are verified by the Registrar of Voters, likely in early December.
Although the narrow streets parking restrictions will go to the November ballot, the oversized vehicle parking restrictions on streets with designated bike lanes (Class II or higher) is still in effect. City staff will be sending out notices and posting signage on streets impacted by the ordinance as early as March so that enforcement can begin at those locations.
More than 40 people spoke at the Jan. 14 meeting, expressing both support and opposition to the narrow streets parking restrictions. Public comments addressed concerns about the safety impacts of large vehicles in rights-of-way and the needs of unstably housed people living in them. The City has been receiving such feedback and working on addressing these complex, interrelated issues since 2014.
Since that time, the City has invested $2.2 million in providing services for the homeless, case management to help people get back into housing, preventing displacement and addressing public safety concerns.
September 24, 2019 Summary of Council Actions on Safe Parking and Emergency Shelters
Accept staff recommendations for expansion of Safe Parking to include private lots and more zones for Emergency Shelters, and to use the HRC to help connect the City to possible new lots, require HRC to provide quarterly progress updates, change the hours of operation to 5 p.m. to 9 a.m. and the operator MAY elect to have a different time span or allow when lot if not in use for other things, increase shelter bed maximum to 150 (from 78) for any shelter in Mountain View, and direct staff to discuss with School District about using joint athletic facilities as possible emergency shelter for those in need.
Staff recommendations were:
Links to Council Meetings on this Topic
Santa Clara County Homeless Census and Survey
On January 29 and 30, Santa Clara County conducted their bi-annual point-in-time (PIT) homeless count across Santa Clara County. While the Countywide summary was published in May, the city-by-city data was posted on July 12, 2019 and may be viewed or downloaded here: Santa Clara County 2019 Homeless Census and Survey
Quick Mountain View-specific Summary
2019 Mountain View Data:
2019 Background Points:
Homelessness Study, Survey and Strategy
For background information, including studies, surveys and strategies and related Council reports, click here: Homelessness Study, Survey and Strategy
The City understands concerns about maintaining the quality of life in Mountain View and balancing interests of those living in vehicles with those of our neighbors. While most residents living in vehicles abide by laws, Mountain View has continued to enforce other code provisions when applicable, such as illegal waste dumping or trespassing.
The best way for people to help is to volunteer or donate money or items to members of the Emergency Assistance Network (EAN), which include the Community Services Agency here in Mountain View. Get more information about local EANs and the Community Services Agency in the links below.
Santa Clara County Hotlines are also available:
As part of the Valley Homeless Healthcare Program, Santa Clara County Public Health is now providing their mobile health for services at CSA. This program provides medical services, mental health services, substance use services, and social work and outreach services to homeless and low-income individuals. It is part of expanded efforts to provide services to North County. Services will be provided to Mountain View: Thursdays from 8:30 a.m.-4:00 p.m. at Community Services Agency (CSA) located at 204 Stierlin Road, Mountain View.
Santa Clara County Hotlines are also available:
For questions about the City's homeless initiatives, use AskMV and choose "Homeless/Living in Vehicles" from the menu.
For questions about parking violations, use AskMV and choose "Police Department/Parking Enforcement" from the menu.