COVID-19 Relief Resources

Last updated: 5/25/2021 at 10:44 a.m.

Click here for State Resources for Workers and Employers

Statewide Eviction Moratorium Ends, Eviction Protections and Rent Relief Available

The Statewide Eviction Moratorium ended on September 30, 2021; however, help for both tenants and landlords is available. The City of Mountain View’s Eviction Help Center connects landlords and tenants in Mountain View with support services in effort to reduce evictions related to the COVID-19 pandemic. Community members can access information, receive 1:1 support, and connect with services provided by our community partners by attending Eviction Help Center Clinics, webinars and pop-up events.

The Eviction Help Center provides community members with the following wraparound support services:

  • Assistance with Rent Relief and Direct Financial Assistance Applications
  • Review of eviction notices and process to help landlords and tenants understand the process and potential outcomes
  • Connect community members to legal resources and assistance
  • Provide information on other support services including mediation, social services, affordable housing, unhoused resources and more

For more information, visit the City's COVID-19 Housing Relief webpage, call the Mountain View Rental Housing Helpline at (650) 282-2514 or email

Mountain View COVID-19 Rent Relief Program 

A bilingual (English/Spanish) PDF of the tenant application processes for State and City COVID-19 Rent Relief Programs is available here.

Un PDF bilingüe (inglés/español) de los procesos de solicitud de los inquilinos para los Programas de Alivio de Renta del Estado y de la Ciudad de COVID-19 está disponible aquí.

A PDF of the landlord application processes for State and City COVID-19 Rent Relief Programs is available here.

The Mountain View Rent Relief Program provides up to $3,000 of rental assistance for one month's worth of rent to qualifying Mountain View tenants impacted by COVID-19. The Community Services Agency (CSA) administers the program.

To apply, contact CSA via email at or call (650) 968-0836 to leave a voicemail. Email inquiries are preferred. CSA staff will respond as quickly as possible but please be patient. Households who apply after the program reaches maximum capacity will be added to a waitlist and contacted if additional funding becomes available.

Application packets are available here.

Los paquetes de solicitud están disponibles aquí.

Click here to view FAQs in English

Click here to view FAQs in Spanish

FYI: No Money is Required to Participate

  • CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. CSA will never ask you to give them money to participate in the program.

Who qualifies?

  • Must be a Mountain View resident.
  • Have an income of up to 80% of the Area Median Income (AMI).
    • This includes any renter in need whose income is up to $82,450 for a 1-person household or up to $117,750 for a four-person household.
  • Must show COVID-19 related financial hardship. Reasons for COVID-19 financial hardship may include reasons like loss of employment, reduced employment or wages, increased medical costs, or increased childcare costs. Other reasons may also be considered.
How much assistance is available per household?
  • As of March 25, 2020, assistance is available for up to $3,000 for one month's worth of rent.
  • In addition, CSA may evaluate if an applicant could qualify for other assistance programs.

If you have any comments or question about the program, please leave an email at


Services to the Homeless/Unstably Housed in Mountain View

  • Download the latest informational handout to homeless and unstably housed (April 10) on 24/7 Safe Parking and Location of Citywide Hygiene Services
  • Homeless Shelters: All shelters are open 24/7, by referral. Mountain View Trinity United Methodist (748 Mercy St, Mountain View) and Sunnyvale (999 Hamlin Ct, Sunnyvale). Download the County Homeless Help Card
  • Safe Parking Lots / MOVE Mountain View - Safe Parking: Safe parking staff continues operations of the safe parking lots, observing direction from HUD specific to homeless services providers.
    • Shoreline Lot B operated by the County with 24/7 services should be open next week. (register now, not at capacity).
    • The Former VTA (Evelyn Avenue) lot was opened to participants as of Monday, March 16, currently operated from 5 p.m. to 9 a.m. (register now, not at capacity).
    • One faith lot in current operations (at capacity, wait list available)
    • Contact: CSA for case management (650) 968-0836, MOVE Mountain View for operations,, (650) 861-0181
  • County of Santa Clara Office of Supportive Housing: is working closely with our local non-profits and service providers coordinating services., Call (408) 278-6400 or text 888777 for text messages about services.
  • Community Services Agency (CSA): Senior Nutrition Program services are providing a “To-Go” boxed meal distribution at CSA. The food pantry shifted to pre-bagged food distribution on Tuesdays, Thursdays, and Fridays. Homeless Prevention and Homeless Services case management are being conducted by phone. Contact Community Services Agency (CSA): or (650) 968-0836. Office hours are M-F, 9 a.m.–noon and 1:30-4 p.m. at 204 Stierlin Road, Mountain View. 
  • For those in a high-risk group who are unable to come in person to CSA, Second Harvest of Silicon Valley is offering home delivery of food. Call 1-800-984-3663 weekdays from 8am to 5pm to be placed on their list.
  • Second Harvest Foodbank: To find out where the nearest grocery distribution besides CSA: Contact Food Connection hotline at 1-800-984-3663 Text “GETFOOD” to (408) 455-5181. Email us at or visit
  • School Food Distribution: (updated March 24) for students under 18. Mountain View Whisman & Mountain View Los Altos HSD will have meals at Castro/Mistral School (505 Escuela Ave.) from 11:30 a.m. to 1:00 p.m. and Klein Park (Ortega Ave & California Street) from 11:30 a.m. until 12:30 p.m. Monday through Friday.  Lunch and Breakfast at a Food for Thought Truck- Grab and Go, drive up - curbside or walk up meals Breakfast and lunch, packed together. or
  • Hope’s Corner: Suspended the Thursday and Saturday shower and laundry program. On-site dining has been suspended, but breakfast and lunch are offered as “To Go” boxed meals. located at 748 Mercy St., Mountain View
  • Dignity on Wheels (DOW): Free mobile showers, washer and dryer services continue located at CSA on Tuesday’s 1:00 p.m. – 4:00 p.m. and Thursdays 9:00 a.m. – 1:00 p.m.
  • Click here for a full list of Emergency Assistance Network (EAN) partners in Santa Clara County