COVID-19 Relief Resources

Last updated: 5/9/2020 at 2:16 p.m.

Click here for State Resources for Workers and Employers

Eviction Suspension for Non-Payment of Rent Due to COVID-19 Related Hardships

Go to MountainView.gov/EvictionRelief to learn more, view a fact sheet, and download applicable forms.


In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective March 27, 2020 through May 31, 2020 and is subject to extension as approved by the City Council. The eviction moratorium is applicable for all residential rental units in Mountain View including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units. More information can be found at MountainView.gov/EvictionRelief.

Mountain View COVID-19 Rent Relief Program

CSA is hosting online webinars on Tuesdays from 2:00 to 3:30 p.m. starting on May 12, 2020 to provide information about the Rent Relief Program as well as other assistance programs available in the community. To register, please contact ecibrianpelayo@csacares.org. A flyer for the workshop is available in English and Español.

On April 14, 2020, the Mountain View City Council approved an additional $1.13 million for the Mountain View Rent Relief Program. The Program provides up to $3,000 per month of rental assistance for up to two months for qualifying Mountain View tenants impacted by COVID-19. The Community Services Agency (CSA) administers the program.

To apply, contact CSA via email at RentHelp@CSACares.org or call (650) 968-0836 to leave a voicemail. Email inquiries are preferred. CSA staff will respond as quickly as possible but please be patient. Households who apply after the program reaches maximum capacity will be added to a waitlist and contacted if additional funding becomes available.

FYI: No Money is Required to Participate

  • CSA clients have been reporting that people pretending to be with CSA have been asking for money (as much as $250) to be placed on a rent relief waitlist. This is a crime. CSA will never ask you to give them money to participate in the program.

Who qualifies?

  • Must be a Mountain View resident.
  • Have an income of up to 120% of the Area Median Income (AMI).
    • This includes any renter in need whose income is up to $110,000 for a one-person household and up to $158,000 for a four-person household.
  • Must show COVID-19 related financial hardship. Reasons for COVID-19 financial hardship may include reasons like loss of employment, reduced employment or wages, increased medical costs, or increased childcare costs. Other reasons may also be considered.
How much assistance is available per household?
  • As of March 25, 2020, assistance is available for up to $3,000/month.
  • For up to 2 months (with flexibility based on need).
  • In addition, CSA may evaluate if an applicant could qualify for other assistance programs.

Countywide Rent Relief Program

Destination:Home through Sacred Heart has been providing aid for rent relief to keep people in their homes. At this time, renters in need who are up to 80% AMI (up to $72,750 for a 1-person household or up to $103,900 for a 4-person household) are eligible to apply. Although they have depleted their funds, they are in the process of raising more. To get on their waitlist and see the full eligibility list, go to https://sacredheartcs.org/covid19/

Services to the Homeless/Unstably Housed in Mountain View

  • Download the latest informational handout to homeless and unstably housed (April 10) on 24/7 Safe Parking and Location of Citywide Hygiene Services
  • Homeless Shelters: All shelters are open 24/7, by referral. Mountain View Trinity United Methodist (748 Mercy St, Mountain View) and Sunnyvale (999 Hamlin Ct, Sunnyvale). Download the County Homeless Help Card
  • Safe Parking Lots / MOVE Mountain View - Safe Parking: Safe parking staff continues operations of the safe parking lots, observing direction from HUD specific to homeless services providers.
    • Shoreline Lot B operated by the County with 24/7 services should be open next week. (register now, not at capacity).
    • The Former VTA (Evelyn Avenue) lot was opened to participants as of Monday, March 16, currently operated from 5 p.m. to 9 a.m. (register now, not at capacity).
    • One faith lot in current operations (at capacity, wait list available)
    • Contact: CSA for case management (650) 968-0836, MOVE Mountain View for operations, movemvemail@gmail.com, (650) 861-0181
  • County of Santa Clara Office of Supportive Housing: is working closely with our local non-profits and service providers coordinating services. www.sccgov.org/sites/osh, Call (408) 278-6400 or text 888777 for text messages about services.
  • Community Services Agency (CSA): Senior Nutrition Program services are providing a “To-Go” boxed meal distribution at CSA. The food pantry shifted to pre-bagged food distribution on Tuesdays, Thursdays, and Fridays. Homeless Prevention and Homeless Services case management are being conducted by phone. Contact Community Services Agency (CSA): CSACares.org or (650) 968-0836. Office hours are M-F, 9 a.m.–noon and 1:30-4 p.m. at 204 Stierlin Road, Mountain View. 
  • For those in a high-risk group who are unable to come in person to CSA, Second Harvest of Silicon Valley is offering home delivery of food. Call 1-800-984-3663 weekdays from 8am to 5pm to be placed on their list.
  • Second Harvest Foodbank: To find out where the nearest grocery distribution besides CSA: Contact Food Connection hotline at 1-800-984-3663 Text “GETFOOD” to (408) 455-5181. Email us at getfood@shfb.org or visit www.shfb.org.
  • School Food Distribution: (updated March 24) for students under 18. Mountain View Whisman & Mountain View Los Altos HSD will have meals at Castro/Mistral School (505 Escuela Ave.) from 11:30 a.m. to 1:00 p.m. and Klein Park (Ortega Ave & California Street) from 11:30 a.m. until 12:30 p.m. Monday through Friday.  Lunch and Breakfast at a Food for Thought Truck- Grab and Go, drive up - curbside or walk up meals Breakfast and lunch, packed together. www.mvla.net or www.mvwsd.org
  • Hope’s Corner: Suspended the Thursday and Saturday shower and laundry program. On-site dining has been suspended, but breakfast and lunch are offered as “To Go” boxed meals. www.hopes-corner.org located at 748 Mercy St., Mountain View
  • Dignity on Wheels (DOW): Free mobile showers, washer and dryer services continue located at CSA on Tuesday’s 1:00 p.m. – 4:00 p.m.
  • Click here for a full list of Emergency Assistance Network (EAN) partners in Santa Clara County
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