Mediation Program

Now Accepting applications for Volunteer mediators

BECOME A VOLUNTEER MEDIATOR

The City of Mountain View annually recruits and trains volunteers from the community to become mediators for the program. Volunteer mediators are your neighbors and peers from all professions and backgrounds.  If you are interested in becoming a mediator, apply HERE. The deadline for applications is March 20, 2020

For questions or to learn more about the program, please call (650) 960-0495 or email mediate4mv@housing.org

Voluntary Mediation Program

The City of Mountain View offers a free Mediation Program to help resolve any disputes in the community. This program helps people privately come together to talk about and potentially solve their disputes in a controlled environment. As possible solutions arise, trained mediators help guide participants toward a resolution of their own making. The process is designed to be a way to easily resolve disputes. When people decide to participate in the program, 80% of cases are resolved. 

If you are interested in learning more, or would like to open a case, contact Project Sentinel, the organization that administers the Mountain View Mediation Program. A case manager will talk with you confidentially about your concerns, provide general information, and discuss possible options, including mediation.

EXAMPLES OF MEDIATION CASES:

  • A noise issue between two tenants
  • A return of a security deposit disagreement between a tenant and a landlord
  • A neighbor's dog barks late into the night and damaged a common fence
  • A couple has a dispute with a local merchant regarding a purchased product or services
  • An employee at a local company has an ongoing conflict with a co-worker
  • A consultant claims a business owes her additional fees for work performed on a project
  • A roommate wants to move out of a shared apartment

 The Mountain View Mediation Program can be reached at (650) 960-0495 or mediate4mv@housing.org 

BECOME A VOLUNTEER MEDIATOR:

The City of Mountain View annually recruits and trains volunteers from the community to become mediators for the program. Volunteer mediators are your neighbors and peers from all professions and backgrounds.  If you are interested in becoming a mediator or learning more about the training, please call (650) 960-0495 or email mediate4mv@housing.org

Rental Housing Dispute Resolution Program

On June 13, 2017 the City Council adopted an Ordinance repealing the Right-To-Lease Ordinance and the Rental Housing Dispute Resolution Program (Mountain View City Code Sections 43.1-43.6 and 43.20-43.32). This went into effect on July 13, 2017. After the adoption of these ordinances, the voters approved an amendment to the City Charter entitled the Community Stabilization and Fair Rent Act (“CSFRA”) on November 8, 2016. The Right to Lease Ordinance and the Rental Housing Dispute Resolution Program are superseded by the CSFRA.

Feedback