4/30/2020 City of Mountain View Media Release City of Mountain View
Office of the City Manager
500 Castro St., 3rd Floor
Mountain View, CA 94039

FOR IMMEDIATE RELEASE
MEDIA RELEASE 04302020-1
Subject :


Mountain View’s Utility Relief Program Goes Live
Contact : Shonda Ranson
Communications Coordinator
(650) 903-6302
SRanson@MountainView.gov

(Mountain View, Calif.) — Mountain View residents are going to be getting a little more help from the City in the form of a new COVID-19 Utility Relief Program. Starting today, Mountain View residents who show COVID-19 related hardships and make 80% of the Area Median Income (AMI) will receive a one-time $50 credit to reduce expenses during the local emergency declaration triggered by the pandemic. 

The 80% AMI level includes residents who have an annual income of up to $78,550 for a one-person household and up to $148,050 for an eight-person household. Utility assistance through the City covers water, sewer, garbage and recycling use. It should also be noted that for the duration of the COVID-19 emergency declaration, and for a period of time thereafter, the City will not shut off utility services for non-payment of utility bills and will waive penalties and interest on late utility bill payments. 

Residents who wish to apply may go to MountainVIew.gov/UtilityRelief, complete the application form and mail it to the Finance and Administrative Services Department, 500 Castro St. PO Box 7540, Mountain View, CA 94039-7540, or drop it off in the Utility Payments Drop Box to the left of the entrance of City Hall.

For more information on actions the City has taken during the COVID-19 pandemic, local and regional resources available to residents and businesses, frequently asked questions and other important information, visit MountainView.gov/COVID and follow City Hall on social media through Twitter.MountainView.gov, Facebook.MountainView.gov, MountainView.gov/Instagram, log in to Nextdoor.com, subscribe to MountainView.gov/YouTube or our sign up for our newsletter MountainView.gov/MVBrief.

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