Utility Billing

The City of Mountain View provides water, wastewater and trash & recycling services and bills residents and businesses according to annual rates approved by the City Council. The City Council adopted the Fiscal Year 2017-18 rates on June 20, 2017.  (Link to the Master Fee Schedule.)

Link to the Current Year Budget Reports.

Utility Service Information

Customers may open or close their water, wastewater and trash accounts by contacting the Finance Department at 650-903-6317. An online option is not available.  If the utility account is already open and customers want to make changes to the existing trash service, customers should contact Recology Mountain View at 650-967-3034 (Monday through Friday, 7:30 am to 4:30 pm.)

Water and wastewater services are provided by the City directly. Trash & recycling services are provided by contract with Recology Mountain View on a collection schedule at rates approved by the City.

For other utility services, visit the Learn About Our City web pages.

Billing Information

Customers are billed every other month for the previous two months of services. For more information, see an explanation of the information on the bill.