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Complaints, Service Requests & Info
Recology Mountain View Customer Service
M-F 7:30 a.m. to 4:30 p.m.
650-967-3034
Billing Inquiries
Finance & Administrative Services Department
Utility Billing System
650-903-6317
City Solid Waste & Recycling Program Ideas
650-903-6311
Submit your questions, suggestions, compliments,concerns, or track your existing request online.
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California's Electronic Recycling Act enacted legislation that made it illegal to dispose of any device with a circuit board into the garbage.
E-waste includes televisions, computers, audio/visual equipment, cell phones, answering machines, fax machines, microwave ovens, digital cameras, electronic space heaters, thermostats, toys, musical greeting cards or any consumer electronic devices.
E-waste is any consumer product which contains a circuit board, mercury thermostat or has an electronic screen larger than 4 inches.
E-waste cannot be placed in garbage or recycling carts because their lead, copper, mercury or chromium components can pollute the environment. They are banned from disposal (garbage) but may be safely disposed through the programs listed below. New Free E-Waste Events (State & City Certified!)
A periodic e-waste event will be held at various locations throughout the county. This State-certified program is operated by the County of Santa Clara on behalf of the cities. The recycling contractor was carefully chosen to ensure the e-waste is properly handled (no waste is sent overseas). Click on title above for event date and location. See below for other alternatives.
| Recology Mountain View | | 650-967-3034 | | | On Call Plus Program (no fee) | | - Batteries (household1)
- Cell phones2, telephones, answering machines
- Computer disk drives
- Fax machines, calculators
- Keyboards, mouse
- Microwaves and stoves, gas or electric
- PDAs, camcorders, digital cameras
- Printers, scanners
- Radios, stereos, tape players/recorders
- VCRs, DVD players
- Washer/dryer
- Water heaters
|  | | Special Collection (fee) | | - Air conditioners, refrigerators, freezers
- Computer monitors, laptops
- Televisions
- Tires
| | | | | SMaRT Station | | | 301 Carl Road, Sunnyvale | | | 408-752-8530 | | - Air conditioners, refrigerators, freezers (fee)
- Batteries (household1 and vehicle)
- Cell phones2, telephones, answering machines
- Computer monitors, laptops, disk drives
- Fax machines, printers, scanners, calculators
- Fluorescent tubes, compact bulbs
- Keyboard, mouse
- Microwave, stoves (fee)
- PDAs, camcorders, digital cameras
- Radios, stereos, tape players/recorders
- Sharps (hypodermic needles)
- Televisions
- Thermometers, thermostats
- Tires (fee)
- VCRs and DVD players
- Washer, dryer (gas or electric) (fee)
- Water heaters (fee)
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| For more information about which consumer electronics are subject to State hazardous waste rules, contact the California Department of Toxic Substances Control at 916-322-7676 or visit www.ciwmb.ca.gov/hhw/info.
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| | | 1Household batteries may also be recycled through the residential curbside program (Recology Mountain View 650-967-3034). 2Cell phones may be taken back to retail stores. See list of participating stores and service providers.
California Product Stewardship Council
Although we have provided a variety of ways above to help you properly dispose of these hazardous items, the costs are ultimately born by local government and ratepayers instead of by the manufacturers who produce the goods and the retailers who sell them. As a consumer you can help drive product stewardship by making informed decisions about the products you purchase, patronizing businesses with take-back programs, and encouraging manufacturers to make consumer goods with less toxicity and more recyclability. For more information on what you can do, visit the California Product Stewardship Council's website at http://www.calpsc.org/consumer/index.html. |
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