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Complaints, Service Requests & Info
Foothill Disposal Customer Service
M-F 7:30 a.m. to 4:30 p.m.
650-967-3034

Billing Inquiries
Finance & Administrative Services Department
Utility Billing System
650-903-6317

City Solid Waste & Recycling Program Ideas
650-903-6311
recycle@mountainview.gov

Clean Up Programs & Bulky Goods

On Call Plus Days
The On Call Plus Clean Up Program is available to residents living in homes, condominiums, townhouses and mobile homes. (Apartment managers can call to arrange a complex-wide special collection or haul items directly to the SMaRT Station®.)

Residents can schedule three free appointments throughout the year by calling Foothill Disposal at 650-967-3034. (Appointments are not available mid-December through mid-January to allow for holiday tree collection. Please contact Foothill Disposal for specific dates.)

Each appointment can be used to set out extra trash and yard waste in an 8'L x 4'W x 4'H area PLUS up to 3 bulky goods such as a washer, sofa and mattress at no charge. And, for a fee, residents also may set out refrigerators, computer monitors, televisions and up to 4 passenger vehicle tires for curbside collection (these items contain hazardous substances needing special handling).

SMaRT Station Vouchers
Residents may exchange any of the appointments for a Voucher to haul items directly to the SMaRT Station (open 7 days a week).  Proof of residency is required.  To obtain vouchers, please telephone Foothill Disposal at 650-967-3034 and they will mail one to you.  The vouchers are good for the same items as an On Call Plus curbside appointment except that you may recycle computer monitors and televisions at no charge at the SMaRT Station.

For more information on E-Waste and Household Hazardous Wastes, click here. For more detailed information and pictures about On Call Plus, see page 1 of the Spring 2007 Resource newsletter.  For more details about the Vouchers, see sample voucher attached here.

Extra & Special Collection Services
If you have used all of your On Call Plus days or are not eligible for this program, other clean up services are available. Foothill Disposal will also pick up extra garbage, recycling, yard trimmings and bulky goods for a small fee. Please contact Foothill at 650-967-3034 for more information.

Residents may also haul items directly to the SMaRT Station, which is open 7 days a week.