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Mountain View Police Department
1000 Villa Street
Mountain View, CA 94041
650-903-6344
Directions & Map
Hours
General Business:
8 a.m. - 5 p.m. (Mon.-Fri.)
Walk-in Crime Reports:
7 a.m. - 7 p.m. (7 days)
Submit your questions, suggestions, compliments,concerns, or track your existing request online.
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Parking Citations
Parking fines (aka bail) must be paid within 21 days of issuance. Failure to pay may result in additional fines and a registration hold on your vehicle. If the fine is not noted on your citation, the vehicle's registered owner should receive a notice in the mail with the bail amount.
Your parking citation is an envelope you can use to pay the fine. You can pay by check or money order, payable to The City of Mountain View. Write the citation number on your check. We do not accept payments by credit card. If you lose the envelope, mail to:
Office of Parking Violations
PO Box 11113
San Jose, CA 95103-1113
You may also pay in person (cash, check or money order) at:
Office of Parking Violations
210 N. Fourth St., Suite 150
San Jose, CA 95112
You cannot pay parking tickets at the police department. For more information, contact the Office of Parking Violations at 800/818-1832.
Contesting a Parking Ticket
To contest a parking ticket, contact the Office of Parking Violations by phone (800/818-1832), mail or in person. Request an "initial review." You must provide a reason and any documentation related to your appeal. You will be notified by mail of the results of the initial review. If you are not satisfied with the results, you may request an administrative hearing.
Traffic Violations: Infractions
For infraction violations, you must do one of the following: - Pay the bail (fine).
- Go to court.
- If authorized, inform the court of your intention to go to traffic school.
- Contest the violation.
If you do not do one of these on or before the appearance date on your ticket, the court may issue a warrant for your arrest.
Correctable Violations aka Fix-it Tickets
If your violation is a vehicle equipment problem, take it to a repair shop or fix the problem yourself. If there's a problem with your documents (license, registration or proof of insurance), you may need to contact the Department of Motor Vehicles (DMV) or your insurance company.
If the citation is for registration or license issues, the DMV may sign off the ticket after the problem is resolved. Otherwise, bring your vehicle and citation to the police department, (7 a.m. - 7 p.m., 7 days). Ask at the front desk for an officer to inspect your vehicle or documents. Once the officer signs off on the ticket, you mail it or take it to the court. There may be a fee. Once the court records the correction, your ticket will be dismissed.
All Mountain View Police-issued citations will be signed off free of charge. If you receive a "fix-it" citation issued by another law enforcement agency, a $12.00 fee will be charged for “sign offs” performed at MVPD. (For Mountain View residents with citations from other agencies, the fee will be $8.00.) | | Parking Violations
Note: You cannot pay parking tickets at the police department.
Office of Parking Violations
800/818-1832
English & Spanish
Mailing Address
Office of Parking Violations
PO Box 11113
San Jose, CA 95103-1113
In Person Address
Office of Parking Violations
210 N. Fourth St., Suite 150
San Jose, CA 95112
Hours: 9 a.m. - 4 p.m. Mon.-Fri.
Web Address
pticket.com/mountainview
You can now pay parking tickets online. There is a $3.00 transaction fee.
Traffic Violations
Santa Clara County Traffic Court
(650) 462-3811 English, Spanish & Vietnamese
Fines may be paid by credit card over the telephone.
Mailing/In Person Address
Office of the Court Clerk
Palo Alto Facility
270 Grant Avenue
Palo Alto, CA 94306 | | |
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How do I resolve a fix-it ticket?
1. Resolve the problem, usually documents (registration, license or proof of insurance) or vehicle equipment.
2. Visit the police department (7 a.m. to 7 p.m., 7 days a week) and ask for an officer to inspect your vehicle or documents.
3. An officer will ensure that your documents or vehicle has been fixed and will sign off on your citation. (In some document situations, the DMV may sign off your citation.)
4. If you received the ticket from a Mountain View Officer, there is no charge to sign the ticket off. If, however, you live in Mountain View and recieved the ticket from another agency, there is a fee of
$8. For non-Mountain View residents with non-MVPD cites, the charge is $12
5. Mail the signed citation back to the court.
For more information, see: Handling Tickets or Santa Clara County Court.
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I got a traffic ticket, but I didn't receive anything in the mail. How do I know what to pay or if I can go to traffic school?
Even if you don't receive anything in the mail, you're still obligated to pay the fine or otherwise respond to the citation by the date on the citation. The back of the citation has simple instructions detailing your choices, including the payment address.
Traffic school eligibility criteria are defined by the court.
For more information, see: Handling Tickets or Santa Clara County Court.
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