Police Contacts

Incident Reports
Emergencies: 9-1-1 (650/903-6922)
Non-emergencies: 650/903-6395
Report Online (certain non-emergencies only)

Hours
General Business: 8 a.m. - 5 p.m. (Monday-Friday)
Walk-in Crime Reports: 7 a.m. - 7 p.m. (7 days)

MVPD Address & Map

Function	When to Contact	Telephone (650)	Contact/Inquiry	Web Links
Abandoned Vehicles	To report abandoned vehicles on public property/roadways. (Private property, see Code Enforcement below.)	903-6358	Report Online.	Report Online Parking & Towing
Business Watch Program	For info about businesses working together to prevent crime.	903-6357	Inquiry	Business Watch
Chief Scott Vermeer	To discuss serious concerns about the department or community.	903-6350	scott.vermeer	Leadership Team
Communications Supervisor	To discuss serious concerns about 9-1-1 service.	903-6822	chris.hsiung	9-1-1 Calls
Community Action & Information	For educational and crime prevention programs. Speakers' bureau.	903-6186	Inquiry
Crime Tip Hotline	To anonymously report crime-related info.	866/570-8211	Police	Report Online
Drug Tip Hotline	To anonymously report crime-related info, such as drug activity.	961-5800	Police	Report Online
Events & Activities	To find out about educational events and activities.	903-6161 x1395 En Español: x1398	Police	Events Calendar
Investigations	To follow-up on major crimes.	903-6344	Police	Investigations
K9 Team	For info on police service dogs or to schedule a K9 demonstration.	903-6188	Inquiry	K9
Neighborhood Watch Program	For info about neighborhoods working together to prevent crime.	903-6186	Inquiry	Neighborhood Watch
Permits & Licenses	Alarms: Jennifer Crist. Massage: Jodie Pierce Concealed weapons: Sgt. Sean Thompson. Block party, parade, dance: Sgt. Bryan Albarillo. Dog: see Animal Control (below). Bicycle: see Fire Department (below). Other permits.	Crist: 903-6186 Jodie Pierce 903-6707 Thompson: 903-6353 Albarillo: 903-6367	Inquire about Permits and Licenses	Permits & Licenses
Professional Standards (Internal Affairs)	For employee commendations, complaints, internal investigations and audits.	903-6353	Sean Thompson	Feedback
Property/Evidence Room	To inquire about lost or found property, property taken as evidence, or release of property held by MVPD.	903-6375	Inquiry
Public Information Officer	Contact for media representatives.	903-6353	Sean Thompson	Media Relations
Records General information & questions.	To find out if your car has been towed. To ask about getting your ticket signed off. To find out whether you need to file a police report. To obtain a police report. To find out if there's a warrant out for your arrest. To get the name of an officer who took a report.	903-6344	Records
Recruitment	For employment-related questions. For info on becoming a police officer. To find out if officers are being hired or get the status of your application. Also for non-officer employment questions.	903-6339	Inquiry	Employment Opportunities
Reserve Unit	For info on reserve officers and their activities.	903-6367	bryan.albarillo	Reserve Officers
Ride-alongs	To sign up for a police ride-along.	903-6186	Inquiry	Ride-alongs
School Resource Officer Ron Cooper	For Bubb, Landels, St. Joseph's, Theuerkauf, Springer, Crittenden Middle, Graham Middle, German Middle	903-6712	ron.cooper	Schools
School Resource Officer Robert Taylor	For Huff, Castro, Monta Loma, Girls Middle, Mountain View Academy, Mountain View High, Alta Vista High, St. Francis High	903-6387	robert.taylor	Schools
Towed Vehicles, Schedule Hearing	To schedule an impound hearing for a towed vehicle. To find out if your car has been towed, contact Records (above).	903-6344	Inquiry	Parking & Towing
Traffic	For non-urgent traffic questions and complaints, particularly recurring problems, such as red light running, speeding, parking, etc. For emergencies, dial 9-1-1.	903-6146	Inquiry	Traffic
Voicemail System	To contact a specific officer (or other employee), if you know a name and/or extension. Most officers are usually on patrol (or off duty). This is the best way to contact them. If you don't have a name, contact Records (above). Officers usually check their voicemail daily when on duty.	903-6161
Volunteers in Partnership (VIP)	For info about volunteer opportunities.	903-6186	Inquiry	Volunteer Opportunities

Still not sure who to call? Call 650/903-6344 or Email.
Notice any errors? Please notify us.

Useful Non-police Contacts

Function	When to Contact	Telephone (650)	Email (@mountainview.gov)	Web Links
Animal Services, Silicon Valley Animal Control Authority	To report missing pets. Report barking or loose dogs to MVPD non-emergency line: 650/903-6395.	(408)764-0344		Animal Services
Auto Clubs, Locksmiths, Towing Companies	For assistance with vehicle lockouts or breakdowns.	Check the Yellow Pages.
Caltrans	To find out highway/freeway road conditions. Not for commute info or ramp closures.	800/427-ROAD (427-7623)		Caltrans
Code Enforcement, City of Mountain View	To report abandoned vehicles on private property or neighborhood blight. (Public property, see Abandoned Vehicles above.)	526-7713	code.enforcement	City Code Enforcement City Code
Community Resources	For victims rights, counseling, financial support, therapy. For drug/alcohol programs.	Community Resources	Community Resources	Community Resources
Finance, City of Mountain View	For billing inquiries for water, sewer or trash. To begin/terminate service.	903-6017	finance	Finance
Fire Department, City of Mountain View	To obtain a bicycle license. For info about fire and EMS incidents. For emergency preparedness or CERT info. To have fire company or engine participate in community event.	903-6365	fire	Fire Department
Recology Mountain  View	To inquire about garbage or recycling.	967-3034	recycle	Garbage & Recycling
Jail, Santa Clara County Main 70 W. Hedding Street San Jose, CA 95110	To inquire about arrested adults. After booking at MVPD, all arrested adults are taken here.	Booking: 408/299-8770 Administration: 408-299-2305		County Dept. of Correction
Mediation Services, City of Mountain View c/o Project Sentinel 298 S. Sunnyvale Ave Suite 209 Sunnyvale, Ca 94086	To discuss mediation of issues involving neighbors, tenants/landlords and local businesses.	960-0495		Mediation Services
Office of Parking Violation PO Box 11113 San Jose, CA 95103-1113	For questions about parking tickets. To find out where to pay or how to contest a parking ticket.	800/818-1832
PG&E	To report or get info about a power outage.	800/743-5002		PG&E
Public Services, City of Mountain View	To report water, sewer or street cleaning issues, needed sidewalk repairs or street light outages.	903-6329	public.services	Public Services
The Property Room (private firm)	Police auctions. MVPD's contracted provider for disposal of unclaimed property.			Property Room
Superior Court, Santa Clara County	Questions about court matters.	Palo Alto: 650/462-3800 Traffic: 408/808-3100 Hall of Justice: 408/808-6600		Superior Court
Traffic Engineering, City of Mountain View	To suggest improvements in roads, signs, lights, etc.	903-6311		Public Works
Volunteer Services, City of Mountain View	To volunteer with the city of Mountain View. For the police department, see Volunteers in Partnership (above).	903-6607		Volunteer Services

Notice any errors? Please notify us.