Low GraphicsTue., Jan 6, 2009Contact UsSiteMapSearch
City of Mountain View Home
Homepage ... | Library Information | Library Policies | Confidentiality
Behavior
Public Information
Confidentiality
Materials Selection
Reference
Exhibits


E-mail story
Print friendly format

585 Franklin Street
Mountain View, CA 94041
Phone: 650-903-6337 

Library Hours
Mon - Thur  10:00am - 9:00pm
Fri   - Sat    10:00am - 6:00pm
Sun              1:00pm - 5:00pm
Confidentiality

It is the policy of the City of Mountain View Public Library to ensure the privacy of its users and to consider Library registration and circulation records to be confidential in nature.

The Library's computerized circulation system shall not keep historical records of materials borrowed by individuals. Once an item is returned the item shall be immediately removed from the customer record. Records shall be maintained on fines that are paid and unpaid and the number of times fines or other charges have been excused.

Library records are for the sole purpose of protecting the public property and are not to be used to identify the types of materials borrowed by individuals. Under no circumstances shall the Library staff provide information to a third party about what a customer of the Library has borrowed or the kind of information questions the customer asks. The Library will provide circulation information (printed or verbal) to the concerned Library card holder only. In the event of overdue items, circulation information regarding the overdue materials will be made available to the financially responsible person.

No Library records shall be made available to casual members of the public, the press or any agency of local state or federal government, except pursuant to such process, order, or subpoena as may be authorized under the authority of local, state or federal law relating to civil, criminal, or administrative discovery procedures or legislative investigatory power.

The Library Services Director and Library Board of Trustees shall resist the issuance or enforcement of any such process, order or subpoena until such time as a proper showing of good cause has been made in court of competent jurisdiction. Costs incurred by the Library in any search through customer records, even under court order, shall be reimbursed by the agency demanding such search to the fullest extent allowed by law.

Revised and Adopted by the Library Board of Trustees May 19, 2003
Adopted by the Library Board of Trustees July 18, 1994





Rev 07/15/08