| The City of Mountain View is now using a new 24/7 online system customer relationship management system, ASK MOUNTAIN VIEW, to provide an easy way to submit questions, concerns and compliments directly to the City staff person who can help you. Library questions, comments and purchase requests are all answered through ASK MOUNTAIN VIEW. Recommend a Purchase 1. Before you make a recommendation for books, movies, etc. - Wait to request DVDs until they are released - Most hit movies are ordered
- Check the Library Catalog, we may already have the item
- Check LINK+ to borrow from another library
2. To make a purchase recommendation click on the ASK MOUNTAIN VIEW button below. - Select the Recommend a Purchase Library sub-topic
- Follow step-by-step instruction
- If you would like to place a hold or receive a response, you will need to register in the ASK MOUNTAIN VIEW system
All Other Comments and Questions - Click on the ASK MOUNTAIN VIEW button below and select the appropriate sub-topic and enter your comment or suggestion.
Phone Contact - During open hours you may call the following numbers directly. Please note that telephone services are not available on Sunday.
| General Information (Recording) | 650-903-6887 | | Administration | 650-903-6860 | | 24 Hour Automated Renewals* | 650-940-1015 | | Accounts and Renewals | 650-903-6885 | | Customer Services | 650-903-6336 | | Adult Services | 650-903-6337 | | Children and Teen Services | 650-903-6897 | | Dial-A-Story/Marque-Un-Cuento | 650-903-6771 | *Items that are overdue cannot be renewed with the 24 Hour Automated Renewal line. If there is a problem with the system, please call (650) 903-6885 during regular Library hours.
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